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CM 001-2008
National Standards of Practice for Case Management

General Product Information

Document Type MiscPublication
Status Current
Publisher:    SAI Global
Committee DD-001

Product Note:   ISBN: 978-0-646-50468-1



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Hardcopy   
Published:   01 Dec 2008  
Pages: 35

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Abstract

It has been 4 years since the CMSA Launched the National Standards of Practice for Case Management in 2004. The document represented a landmark for Case Management in Australia producing a reference point developed for Australian Case Managers with input from those working as Case Managers or working closely with Case Managers. The new 2008 National Standards of Practice for Case Management is a concise revision of the suite of 3 documents it replaces. The 2008 version sees Fourteen Standards consolidated down to Four Standards with no distinction between Standards of Practice and Standards of Performance that existed within the 2004 Standards. The former Standards of Performance (Quality of Practice, Education, Collaboration, Legal, Advocacy, Resource Utilisation and Research) have not been lost, but woven through the four Standards. In addition two new Guiding Principles have been added. The Guiding Principles are the critical practices that underpin successful case management and from which practice can be assessed. The 2008 Standards are also framed around the case management process. The Suite is completed by the inclusion of the Ethical Principles developed in 2007, creating a single package for looking at practice. In summary, we believe that the 2008 Standards Suite benefits from clarity, format and the reduction of duplication. We are confident that the ‘less is more’ approach will still foster practice improvement in the area of case management. The additional Guiding Principles add to the foundations that underpin good case management practice and challenge practitioners to demonstrate that they have the right approach and competency in these areas to support and deliver good outcomes.

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