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    BS 18477(2010) : 2010

    INCLUSIVE SERVICE PROVISION - REQUIREMENTS FOR IDENTIFYING AND RESPONDING TO CONSUMER VULNERABILITY

    British Standards Institution

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    UNI 11200 : 2010

    SERVICES FOR RELATIONSHIP WITH THE CUSTOMER, THE CONSUMER AND THE CITIZEN, THROUGH CONTACT CENTERS - OPERATIONAL REQUIREMENTS FOR THE APPLICATION OF UNI EN 15838:2010

    Ente Nazionale Italiano di Unificazione (UNI)

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    KS A ISO/IEC GUIDE 76:2009

    Development of service standards - Recommendations for addressing consumer issues

    Korean Standards Association

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    SAC GB/T 19363-2 : 2006

    SPECIFICATION FOR TRANSLATION SERVICE - PART 2 - INTERPRETATION

    Standardization Administration of China

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    SAC GB/T 19682 : 2005

    TARGET TEXT QUALITY REQUIREMENTS FOR TRANSLATION SERVICES

    Standardization Administration of China

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    SAC GB/T 19680 : 2005

    CLASSIFICATION AND EVALUATION INDEX FOR LOGISTICS ENTERPRISE

    Standardization Administration of China

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    DIN-FACHBERICHT 75 : 1998

    SERVICE ENGINEERING - ENTWICKLUNGSBEGLEITENDE NORMUNG (EBN) FUER DIENSTLEISTUNGEN

    German Institute for Standardisation (Deutsches Institut für Normung)

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    SAC GB/T 16784.2 : 1998

    AFTER-SALE SERVICE OF INDUSTRIAL PRODUCTS - PART 2: MAINTAIN

    Standardization Administration of China

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    20/30388072 DC:2020

    BS EN ISO 23592. Service excellence. Principles and model

    British Standards Institution

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    NEN-EN 17371-2:2020 2e Ontw

    Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts

    Netherlands Standards

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