AS 4607-1999

1 - AS 4607-1999 PERSONAL RESPONSE SYSTEMS
4 - PREFACE
5 - CONTENTS
7 - SECTION 1 SCOPE AND GENERAL
7 - 1.1 SCOPE
7 - 1.2 APPLICATION
7 - 1.3 NEW DESIGN AND INNOVATIONS
7 - 1.4 REFERENCED DOCUMENTS
8 - 1.5 DEFINITIONS
8 - 1.5.1 Access control
8 - 1.5.2 Activated condition
8 - 1.5.3 Activity monitor
8 - 1.5.4 Alarm signal
8 - 1.5.5 Call lockout
8 - 1.5.6 Cancelling system
8 - 1.5.7 Central monitoring facility (CMF)
8 - 1.5.8 Clear down
8 - 1.5.9 CMF
8 - 1.5.10 Community-based facility
8 - 1.5.11 Confirmation signal
8 - 1.5.12 Customer
8 - 1.5.13 Data collection device
8 - 1.5.14 Disconnection
9 - 1.5.15 Environmental monitors
9 - 1.5.16 Fault condition
9 - 1.5.17 Fault signal
9 - 1.5.18 Handshaking
9 - 1.5.19 Inactivity monitor
9 - 1.5.20 Installer
9 - 1.5.21 Level 1 first aid certificate
9 - 1.5.22 Local equipment
9 - 1.5.23 Local unit
9 - 1.5.24 Long-range communication link
9 - 1.5.25 Low dependency care
9 - 1.5.26 May
9 - 1.5.27 Mode connection
9 - 1.5.28 Nominated contact
10 - 1.5.29 Non-critical
10 - 1.5.30 Non-volatile
10 - 1.5.31 Normal condition
10 - 1.5.32 Open space
10 - 1.5.33 Operator
10 - 1.5.34 Power supply
10 - 1.5.35 Pre-alarm
10 - 1.5.36 Pre-alarm signal
10 - 1.5.37 Primary battery
10 - 1.5.38 Reassurance signal
10 - 1.5.39 Redundancy
10 - 1.5.40 Remote trigger device
10 - 1.5.41 Residential-based facility
11 - 1.5.42 Response time
11 - 1.5.43 Service provider
11 - 1.5.44 Shall
11 - 1.5.45 Short-range communication link
11 - 1.5.46 Should
11 - 1.5.47 Test condition
11 - 1.5.48 Test signal
11 - 1.5.49 Trigger device
11 - 1.5.50 Triggering signal
11 - 1.5.51 User
12 - SECTION 2 PLANNING
12 - 2.1 GENERAL
12 - 2.2 CONSULTATION
12 - 2.2.1 General
12 - 2.2.2 Residential-based facilities
12 - 2.2.3 Individual user
12 - 2.3 SELECTION OF OPTIONS
13 - SECTION 3 TECHNICAL PERFORMANCE REQUIREMENTS
13 - 3.1 GENERAL
13 - 3.1.1 Mandatory requirements
13 - 3.1.2 Optional features
13 - 3.2 REGULATIONS
13 - 3.3 ELECTROMAGNETIC CONFORMANCE (EMC) COMPATIBILITY AND PROTECTION
13 - 3.3.1 Emission
13 - 3.3.2 Immunity
13 - 3.4 ENVIRONMENT
14 - 3.5 ADDITIONAL DESIGN CONSIDERATIONS
14 - 3.6 WIRING
14 - 3.7 TRIGGER DEVICES
14 - 3.7.1 General
15 - 3.7.2 Range of radio trigger devices
15 - 3.7.3 Portable personal trigger devices
15 - 3.7.4 Fixed personal trigger devices
15 - 3.8 MONITORING PERSONAL ACTIVITY AND ACCESS CONTROL (OPTIONAL)
15 - 3.8.1 Personal activity
16 - 3.8.2 Access control
16 - 3.9 ENVIRONMENTAL MONITORS
16 - 3.10 THE LOCAL UNIT
16 - 3.10.1 General
16 - 3.10.2 Lightning protection
16 - 3.10.3 Receiver design
16 - 3.10.4 Audible alarms
17 - 3.10.5 Recognition of trigger signals
17 - 3.10.6 Pre-alarm conditions
17 - 3.10.7 Reassurance
17 - 3.10.8 Confirmation
17 - 3.10.9 Clear down/reset
17 - 3.10.10 Local unit condition indication
18 - 3.10.11 Voice-to-voice
18 - 3.10.12 Privacy
18 - 3.11 THE LONG-RANGE COMMUNICATIONS LINK
18 - 3.11.1 General
18 - 3.11.2 Communications redundancy
18 - 3.11.3 Network redundancy
18 - 3.12 LOCAL UNIT TO CENTRAL EQUIPMENT SIGNALLING
18 - 3.13 THE CENTRAL MONITORING FACILITY
18 - 3.13.1 General
19 - 3.13.2 Alarm acknowledgment
19 - 3.14 CALL LOCKOUT
19 - 3.15 REMOTE BACKUP FACILITY
19 - 3.16 DATA INTEGRITY
21 - SECTION 4 MAINS POWER AND BATTERY SYSTEMS
21 - 4.1 LOCAL UNITS
21 - 4.1.1 General
21 - 4.1.2 Performance
21 - 4.1.3 Operation on mains supply
21 - 4.1.4 Mains supply isolation
21 - 4.1.5 Charger design
21 - 4.1.6 Charger rating
21 - 4.1.7 Mains power failure
22 - 4.1.8 Automatic battery testing
22 - 4.1.9 Battery capacity
22 - 4.2 BATTERY-POWERED TRIGGER DEVICES
22 - 4.2.1 General
22 - 4.2.2 Performance
22 - 4.2.3 Battery testing
22 - 4.3 CENTRAL MONITORING FACILITY
22 - 4.4 BATTERY REQUIREMENTS
24 - 4.5 BATTERY REPLACEMENT
24 - 4.5.1 General
24 - 4.5.2 Triggers
25 - SECTION 5 CENTRAL MONITORING FACILITY'S RESPONSIBILITIES AND PROCEDURES
25 - 5.1 CMF STAFF
25 - 5.1.1 Staff levels
25 - 5.1.2 Staff training
25 - 5.2 CMF RESPONSIBILITIES
25 - 5.2.1 Incoming calls
25 - 5.2.2 Emergency calls
25 - 5.2.3 Unidentified calls
26 - 5.2.4 CMF user information
26 - 5.2.5 CMFs computer support
26 - 5.2.6 Malfunction of local equipment
26 - 5.2.7 Abnormal use
26 - 5.3 PROCEDURES
26 - 5.3.1 General
26 - 5.3.2 Procedure manual
27 - 5.3.3 Emergency procedures
27 - 5.4 RESPONSE TIME AND ACTIONS
29 - 5.5 DATA MANAGEMENT OF USER INFORMATION
29 - 5.5.1 General
29 - 5.5.2 Changing user information
29 - 5.6 INFORMATION TO BE PROVIDED TO THE USER
29 - 5.7 INFORMATION TO BE PROVIDED TO THE NOMINATED CONTACT(S)
30 - SECTION 6 INSTALLATION
30 - 6.1 PRE-INSTALLATION
30 - 6.1.1 General
30 - 6.1.2 Provision of service
30 - 6.1.3 Survey
30 - 6.1.4 Receipt of user information
30 - 6.2 INSTALLATION AND COMMISSIONING
30 - 6.2.1 General
31 - 6.2.2 Power connection
31 - 6.2.3 Testing
31 - 6.3 LOCAL UNIT REFURBISH PROCEDURES
31 - 6.3.1 Quality
32 - 6.3.2 Disinfection
32 - 6.3.3 Returned units
32 - 6.4 BATTERY DISPOSAL
32 - 6.5 INSTALLATION STAFF TRAINING AND COMPETENCY
33 - SECTION 7 RECORD KEEPING
33 - 7.1 USER INFORMATION
33 - 7.2 CONFIDENTIALITY
33 - 7.3 EQUIPMENT USAGE-LOCAL UNIT
33 - 7.4 EQUIPMENT FAULTS-LOCAL UNIT
33 - 7.5 EMERGENCY CALLS
33 - 7.6 RECORD KEEPING
34 - APPENDIX A - STANDARDS RELATING TO BATTERIES AND BATTERY CHARGERS
34 - A1 BATTERIES
34 - A1.1 Galvanic cells and batteries
34 - A1.2 Primary cells and batteries
34 - A1.3 Acid secondary cells and batteries
34 - A1.4 Alkaline secondary cells and batteries
34 - A1.5 Miscellaneous
35 - A2 BATTERY CHARGERS

This Standard presents performance based requirements for personal response systems which may be installed in private dwellings or residential care facilities.

This Standard specifies the minimum performance, design and operation requirements for telecommunications based personal response systems (PRSs). It also provides guidelines for the selection of such systems.A personal response system is a communication system that facilitates the connection of a user requiring assistance to a central monitoring facility (CMF) using a local unit This Standard is not intended to cover intruder alarm systems which are covered by AS 2201 (all Parts) or hard wired patient alarm systems which are covered by AS 3811.

First published as AS 2999-1989.Revised and redesignated as AS 4607-1999. Originated as AS 2999-1989. Revised and redesignated as AS 4607-1999.