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  • Standards Online (SOL) PDF Product Help

    SOL Digital Rights Management Explained


    At SAI Global we supply Standards from many different publishers. Each publisher has their own requirements relating to what users are licensed to do with their content. Standards Australia have updated how their content can be used and require all distributors to ensure that users are not able to breach their licence requirement.

    As a result, we have implemented technology that limits usage of Standards Australia content to only what is allowed in the licence agreement.

    As a user of Standards Online (SOL), there is no change to how you search for and download standards. The main change here is how you are required to view them. Documents must be viewed within a PDF viewer that is supported by the FileOpen plug-in. We recommend Adobe Reader. At this stage encrypted PDF files cannot be opened within a web browser, and you will receive an error when trying to do so.


    Frequently Asked Questions


    In what PDF readers can I open my publication? - (Show below) - (Hide below)

    We recommend Adobe Reader / Acrobat. There are a number of other PDF viewers that FileOpen is compatible with and they can be found here.

    Where can I download the Plugin? - (Show below) - (Hide below)

    https://plugin.fileopen.com/all.aspx

    What are the FileOpen Plugin System Requirements? - (Show below) - (Hide below)

    The system requirements are the same as your installed PDF viewer.

    How can I tell if the File Open Plugin has been installed? - (Show below) - (Hide below)

    It will appear in your list of installed applications. You can also check within Adobe Reader by going to Help > About Third-Party Plug-Ins > and checking if FileOpen is listed there.

    Why am I getting the error message: "File Open cannot copy the Fileopen.api file to the plugin directory of your version of Adobe Reader"? - (Show below) - (Hide below)

    Be sure that you have Adobe Reader installed and closed. If you do not have the necessary Administrator rights to install software on your computer, please contact your IT administrator.

    Do I need an internet connection to view my PDF? - (Show below) - (Hide below)

    Yes, an internet connection is required by FileOpen. The FileOpen Plugin requires the port 443 to register itself on your computer when you first open it only, you will need to review your security settings to allow this port to be used only the first time you open each protected file. Please consult your system administrator should you need help adjusting your computer settings.

    Why can't I open my publication using Adobe Reader? - (Show below) - (Hide below)

    You must ensure that you have the FileOpen plug-in installed, as well as an active internet connection.

    Where can I save my DRM-protected pdf? - (Show below) - (Hide below)

    You can save your file wherever you like, however the PDF will be locked to the first machine on which it is opened.

    What if I need to use the pdf with some of my colleagues? - (Show below) - (Hide below)

    You can either print a copy, or other users can download their own respective copy to their machine. You cannot share your copy of the standard to another machine.

    Can I share them outside of my organisation? - (Show below) - (Hide below)

    No. You can only print copies for internal use within your organisation.

    Why can’t I print my publication? - (Show below) - (Hide below)

    You are free to print your document however the ‘Print to PDF’ and ‘XPS’ printer options are disabled.