BS ISO 18480-2 - FACILITIES MANAGEMENT - PART 2: GUIDANCE ON STRATEGIC SOURCING AND THE DEVELOPMENT OF AGREEMENTS

Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

British Standards Institution

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 List of abbreviated terms
5 Sourcing strategy and understanding the core
   business context
6 Sourcing process in FM
7 Facility services provision
8 Main characteristics of FM agreements
9 Common considerations in agreements
10 Preparation and development of an agreement
11 Measuring effectiveness and outputs
Annex A (informative) - Example of requirements for
        a service
Annex B (informative) - Example of a business case content
Annex C (informative) - Structure of an agreement - General
        clauses
Annex D (informative) - Service Level Agreements -
        Benefits, preparation and structure of an
        agreement (SLA clauses)
Bibliography

BS ISO 18480-2.

Committee	FMW/1
DocumentType	Draft
Pages	68
PublisherName	British Standards Institution
Status	NA

ISO 31000:2009	Risk management Principles and guidelines
ISO 55002:2014	Asset management Management systems Guidelines for the application of ISO 55001
ISO 55001:2014	Asset management Management systems Requirements
ISO 37500:2014	Guidance on outsourcing
ISO 9000:2015	Quality management systems — Fundamentals and vocabulary
EN 15221-3:2011	Facility Management - Part 3: Guidance on quality in Facility Management
EN 15221-7:2012	Facility Management - Part 7: Guidelines for Performance Benchmarking
ISO 55000:2014	Asset management Overview, principles and terminology