Customer Support: 131 242

i2i Intertek.com
  • There are no items in your cart
We noticed you’re not on the correct regional site. Switch to our AMERICAS site for the best experience.
Go to AMERICAS site
Dismiss alert
Please enter a keyword to search
Advanced search
Home
AS
AS ISO/IEC 20000.1-2013

AS ISO/IEC 20000.1-2013

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by
superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

Information technology - Service management Service management system requirements

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

28-04-2023

Language(s)

English

Published date

01-01-2013

Publisher

Standards Australia

Preview

Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

Committee
IT-030
DevelopmentNote
Under Revision by DR AS/NZS ISO/IEC 20000.1:2019.
DocumentType
Standard
ISBN
978 1 74342 612
Pages
26
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes
UnderRevision

Standards Relationship
ISO/IEC 20000-1:2011 Identical

Originated as AS 8018.1—2004.Previous edition AS ISO/IEC 20000.1—2007.Second edition 2013. Originated as AS 8018.1 2004. Previous edition AS ISO/IEC 20000.1 2007. Second edition 2013.

AS ISO/IEC 20000.2-2013 Information technology - Service management Guidance on the application of service management systems

AS ISO/IEC 20000.2-2013 Information technology - Service management Guidance on the application of service management systems

View more information
$135.16
Including GST where applicable
AUD
CAD
CHF
CNY
DKK
EUR
GBP
HKD
IDR
INR
JPY
KRW
MXN
NOK
NZD
SEK
SGD
USD
ZAR
Hardcopy - English
PDF 1 User - English
PDF 3 Users - English
PDF 5 Users - English
PDF 9 Users - English
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.

Learn more on subscription solutions

or

Get in touch with us

Need help?
Call us on 131 242, then click here to start a Screen Sharing session
so we can help right away! Learn more