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Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM)

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Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

15-05-2017

Publisher

Standards Australia

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Adopts ISO/IEC30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC24774, and the process attributes, as defined in ISO/IEC33020.

Committee	IT-030
DocumentType	Standard
ISBN	978 1 76035 736 8
Pages	115
PublisherName	Standards Australia
Status	Current
Supersedes	DR AS ISO/IEC 30105.2:2017 CP

Standards	Relationship
ISO/IEC 30105-2:2016	Identical

First published as AS ISO/IEC 30105.2:2017.

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AS ISO/IEC 30105.2:2017

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM)

Table of Contents

Abstract

General Product Information

International Equivalents

History

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