Work Overload: Redesigning Jobs to Minimize Stress and Burnout

Available format(s)

Hardcopy

Language(s)

English

Published date

01-01-2004

Publisher

American Society of Quality Control

The challenges of a globalized market, increasing customer demands, and changing technologies are making business more complicated and leaving employees feeling overwhelmed. Many feel that this work overload is an unfortunate side effect of success, and one that cannot be avoided. This book not only argues that this is entirely untrue, but sets forth a clear and easy to follow guideline for overcoming and then preventing work overload in any business. The author reasons that much of work overload is due to the waste and the inherent ineffectiveness found in most every position. He maintains that overload is a failure in the design of the work, not the worker. To eliminate and ultimately prevent overload, we must find the areas of waste, eliminate them, and then use the resources that have been freed up to prevent overload from happening again. This is not a psychological book intended to motivate employees to love their job, handle stress, and be more productive. Rather it is intended to create a real system that is more effective and less overwhelming for the employees.
Author Frank M.Gryna.