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BS ISO 10019:2005

Current
Current

The latest, up-to-date edition.

Guidelines for the selection of quality management system consultants and use of their services
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

25-01-2005

1 Scope
2 Normative references
3 Terms and definitions
4 Selection of a quality management system consultant
  4.1 Input to the selection process
  4.2 Competence of the consultant
  4.3 Ethical considerations
5 Use of the quality management system consultant's services
  5.1 Consultant's services
  5.2 Contract for consultant's services
  5.3 Useful considerations for consultant's services
Annex A (informative) Typical activities of quality
        management system consultants
Annex B (informative) Evaluation of quality management
        system consultants
Bibliography

This standard provides guidance on selecting a quality management system consultant. It will be invaluable to organizations by enabling them to choose a consultant who is able to meet their specific needs, expectations and objectives. The effectiveness of the consultant will have an impact on the QMS which, in turn, will affect the performance of the organization. The standard covers topics such as the selection process, ethical considerations, and the consultant\'s contract. The main target is SME\'s who are or may consider implementing a QMS and therefore has considerable sales potential over a wide range of sectors. Consulting organizations themselves will also be interested.

This International Standard provides guidance for the selection of quality management system consultants and the use of their services.

It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization\'s needs and expectations for the consultant\'s services will be met.

NOTE 1 This International Standard is not intended to be used for certification purposes.

NOTE 2 This International Standard addresses the realization of a quality management system but, at the same time, could be used with appropriate adaptation for the realization of any other management systems.

Committee
QS/1
DevelopmentNote
Supersedes 03/315684 DC. (02/2005)
DocumentType
Standard
Pages
22
PublisherName
British Standards Institution
Status
Current
Supersedes

Standards Relationship
ISO 10019:2005 Identical

ISO/TR 10014:1998 Guidelines for managing the economics of quality
ISO 19011:2011 Guidelines for auditing management systems
ISO/IEC Guide 62:1996 General requirements for bodies operating assessment and certification/registration of quality systems
ISO 10015:1999 Quality management Guidelines for training
ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
ISO 10005:2005 Quality management systems Guidelines for quality plans
ISO 10006:2003 Quality management systems Guidelines for quality management in projects
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO/TR 10013:2001 Guidelines for quality management system documentation
ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO 10007:2017 Quality management — Guidelines for configuration management

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