Tourism and related services. Tourist services for public use provided by Natural Protected Areas Authorities. Requirements

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

31-03-2015

Publisher

British Standards Institution

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Approaches for public use
5 Services provision
6 Facilities
7 Outsourcing
8 Safety
9 Waste management, cleaning, and maintenance
Annex A (informative) - Accessibility
Annex B (informative) - Consumers' rights
Bibliography

Describes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.

This International Standard establishes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.

NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.

Committee	SVS/2
DevelopmentNote	Supersedes 13/30271025 DC. (03/2015)
DocumentType	Standard
Pages	26
PublisherName	British Standards Institution
Status	Current
Supersedes	13/30271025 DC : 0

Standards	Relationship
ISO 18065:2015	Identical

ISO 31000:2009	Risk management Principles and guidelines
ISO 21103:2014	Adventure tourism — Information for participants
ISO 10002:2014	Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 7001:2007	Graphical symbols — Public information symbols
ISO 21101:2014	Adventure tourism Safety management systems Requirements

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BS ISO 18065:2015

Current

Table of Contents

Abstract

Scope

General Product Information

International Equivalents

Standards Referencing This Book

Category

Subcategory

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