Customer Support: 131 242

  • There are no items in your cart
We noticed you’re not on the correct regional site. Switch to our AMERICAS site for the best experience.
Dismiss alert

BS ISO 9241-940:2017

Withdrawn
Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

Ergonomics of human-system interaction Evaluation of tactile and haptic interactions
Available format(s)

Hardcopy , PDF

Withdrawn date

10-06-2022

Language(s)

English

Published date

22-11-2017

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Conformance
5 How to use ISO 9241-940
6 Types of evaluation methods
7 Quality of haptic interaction
8 Guide to the annexes
Annex A (informative) - Haptic device attributes
Annex B (informative) - Haptic effect design principles
Annex C (informative) - Haptic effect task elements
Annex D (informative) - Context of use
Annex E (informative) - Specific usage qualities
Annex F (informative) - Human-centred quality
Annex G (informative) - Gesture attributes
Annex H (informative) - Examples of evaluation of
        device attributes
Annex I (informative) - Unique aspects of haptic
        interaction
Annex J (normative) - Evaluation by usability
        walkthrough or usability task test
Bibliography

Gives: - the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices; - a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see Annex J); and - guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards.

This document

  • describes the types of methods that can be used for the evaluation of haptic devices and of systems that include haptic devices,

  • specifies a procedure for the evaluation of haptic interactions by a usability walkthrough or usability test (see AnnexJ), and

  • provides guidance on the types of methods that are appropriate for the evaluation of specific attributes of haptic systems, cross-referenced to the guidance in the relevant clauses of other International Standards (see AnnexesA, B, C, D, E, F and G).

It applies to the following types of interaction:

  • augmented reality — information overlaid on a real scene, e.g. vibrating belt indicating distance;

  • gesture control of a device or a virtual scenario;

  • unidirectional interaction such as a vibrating phone or a vibrating belt;

  • virtual environment — virtual space with which a user can interact with the aid of a haptic device.

This document applies to the following types of devices:

  • gesture sensor, e.g. video that discerns 3D hand movements, touch screens that sense 2D touches;

  • kinaesthetic haptic device, e.g. desktop haptic interface;

  • tactile display, e.g. vibrating phone.

This document is not applicable to standard input devices such as keyboards, mice or track balls.

NOTE ISO9241-400 covers standard input devices, and ISO9241-411 applies to the evaluation of input devices such as keyboards and mice.

This document can be used to identify the types of methods and measures for

  • establishing benchmarks,

  • establishing requirements for haptic interaction,

  • identifying problems with haptic interaction (formative evaluation), and

  • use of the criteria to establish whether a haptic system meets requirements (summative evaluation).

Committee
PH/9
DevelopmentNote
Supersedes 15/30265639 DC. (11/2017)
DocumentType
Standard
Pages
112
PublisherName
British Standards Institution
Status
Withdrawn

Standards Relationship
ISO 9241-940:2017 Identical

ISO 9241-920:2009 Ergonomics of human-system interaction Part 920: Guidance on tactile and haptic interactions
IEC 60950-1:2005+AMD1:2009+AMD2:2013 CSV Information technology equipment - Safety - Part 1: General requirements
ISO 9241-400:2007 Ergonomics of humansystem interaction Part 400: Principles and requirements for physical input devices
ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
ISO 9241-171:2008 Ergonomics of human-system interaction — Part 171: Guidance on software accessibility
ISO/IEC/IEEE 15288:2015 Systems and software engineering — System life cycle processes
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
ISO/IEC 25010:2011 Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models
ISO 9241-304:2008 Ergonomics of human-system interaction — Part 304: User performance test methods for electronic visual displays
ISO 16484-2:2004 Building automation and control systems (BACS) — Part 2: Hardware
ISO 10218-1:2011 Robots and robotic devices Safety requirements for industrial robots Part 1: Robots
EN 301 549 : 1.1.2 ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
ISO 9241-210:2010 Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems
ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 12: Presentation of information
ISO/IEC/IEEE 29148:2011 Systems and software engineering Life cycle processes Requirements engineering
ISO 9241-910:2011 Ergonomics of human-system interaction — Part 910: Framework for tactile and haptic interaction
ISO 26000:2010 Guidance on social responsibility
ISO 9241-20:2008 Ergonomics of human-system interaction Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
ISO/IEC 25064:2013 Systems and software engineering — Software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: User needs report
ISO/IEC 25063:2014 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: Context of use description
ISO 13482:2014 Robots and robotic devices Safety requirements for personal care robots
ISO/IEC 25022:2016 Systems and software engineering Systems and software quality requirements and evaluation (SQuaRE) Measurement of quality in use
ISO 1503:2008 Spatial orientation and direction of movement — Ergonomic requirements
ISO 9241-960:2017 Ergonomics of human-system interaction — Part 960: Framework and guidance for gesture interactions
ISO/IEC 25062:2006 Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability test reports
ISO/TS 20282-2:2013 Usability of consumer products and products for public use — Part 2: Summative test method
ISO/IEC 25023:2016 Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — Measurement of system and software product quality
ISO/IEC Guide 71:2014 Guide for addressing accessibility in standards
ISO/TR 16982:2002 Ergonomics of human-system interaction Usability methods supporting human-centred design

View more information
$650.98
Including GST where applicable

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.

Need help?
Call us on 131 242, then click here to start a Screen Sharing session
so we can help right away! Learn more