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BS ISO/IEC 20000-6:2017

Current
Current

The latest, up-to-date edition.

Information technology. Service management Requirements for bodies providing audit and certification of service management systems
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

22-06-2017

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Principles
5 General requirements
6 Structural requirements
7 Resource requirements
8 Information requirements
9 Process requirements
Bibliography

Describes requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1.

Committee
IST/60/2
DocumentType
Standard
Pages
24
PublisherName
British Standards Institution
Status
Current

Standards Relationship
ISO/IEC 20000-6:2017 Identical

ISO/IEC TR 20000-5:2013 Information technology Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1
ISO 19011:2011 Guidelines for auditing management systems
ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
ISO/IEC TR 20000-12:2016 Information technology Service management Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
ISO/IEC TR 90006:2013 Information technology Guidelines for the application of ISO 9001:2008 to IT service management and its integration with ISO/IEC 20000-1:2011
ISO/IEC 27006:2015 Information technology — Security techniques — Requirements for bodies providing audit and certification of information security management systems
ISO/IEC TR 20000-9:2015 Information technology Service management Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services
ISO/IEC 17011:2004 Conformity assessment General requirements for accreditation bodies accrediting conformity assessment bodies
ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
ISO/IEC 20000-2:2012 Information technology Service management Part 2: Guidance on the application of service management systems
ISO/IEC 20000-3:2012 Information technology Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
ISO/IEC TR 20000-11:2015 Information technology Service management Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL
ISO/IEC 27013:2015 Information technology Security techniques Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
ISO/IEC TR 20000-10:2015 Information technology Service management Part 10: Concepts and terminology
ISO/IEC 17021-1:2015 Conformity assessment Requirements for bodies providing audit and certification of management systems Part 1: Requirements

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