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PD ISO/TR 28118:2009

Current
Current

The latest, up-to-date edition.

Information and documentation. Performance indicators for national libraries
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

31-05-2009

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Use of performance indicators
  3.1 General considerations
  3.2 Selection of performance indicators
  3.3 Limitations of performance measurement
4 Descriptive framework
  4.1 Presentation of the performance indicators
  4.2 Description of the performance indicators
5 List of performance indicators for national libraries
Annex A (informative) - Description of performance indicators
Annex B (informative) - Mission and main goals of national
                        libraries
Annex C (informative) - Collecting the national part of
                        the Internet
Bibliography

Describes the performance indicators for national libraries.

This Technical Report establishes the performance indicators for national libraries. It is also applicable to libraries with regional tasks and without a defined population to be served, as many of their evaluation problems correspond to those of national libraries.

The performance indicators are of special interest for comparison over time within the same library. Comparisons between libraries are possible, if differences in the tasks and constituencies of the libraries are taken into account.

This Technical Report does not include performance indicators for evaluating the outcomes or impact of library services either on individuals, on the communities that libraries serve, or on society at this time. Since this is an evolving area of performance measurement for libraries, such performance indicators can be added at a later date.

This Technical Report is not intended to exclude the use of any performance indicators which have not been specified herein.

Committee
IDT/2
DocumentType
Standard
Pages
102
PublisherName
British Standards Institution
Status
Current

Standards Relationship
ISO/TR 28118:2009 Identical

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ISO 11799:2015 Information and documentation Document storage requirements for archive and library materials
ISO 5127:2017 Information and documentation Foundation and vocabulary
ISO 11620:2014 Information and documentation — Library performance indicators
NISO Z39.7 : 0 INFORMATION SERVICES AND USE: METRICS & STATISTICS FOR LIBRARIES AND INFORMATION PROVIDERS - DATA DICTIONARY
ISO 2789:2013 Information and documentation — International library statistics
ISO 9707:2008 Information and documentation — Statistics on the production and distribution of books, newspapers, periodicals and electronic publications

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