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  • HB 229-2006

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
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    The why and how of complaints handling

    Available format(s):  Hardcopy, PDF 1 User, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  10-02-2022

    Language(s):  English

    Published date:  26-06-2006

    Publisher:  Standards Australia

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    Description - (Show below) - (Hide below)

    Available in a discounted Set with AS ISO 10002-2006, Quality management — Customer satisfaction — Guidelines for complaints handling. Click here.

    General Product Information - (Show below) - (Hide below)

    Committee QR-015
    Document Type Handbook
    Product Note Made Obsolescent on 1-07-2017.
    Publisher Standards Australia
    Status Withdrawn

    History - (Show below) - (Hide below)

    Made Obsolescent on 1-07-2017. First published as HB 229-2006.

    Standards Referenced By This Book - (Show below) - (Hide below)

    AS 3806-2006 Compliance programs
    AS ISO 10002-2006 Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
    AS 4608-2004 Dispute management systems
    AS 4269-1995 Complaints handling
    AS/NZS ISO 19011:2003 Guidelines for quality and/or environmental management systems auditing
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