HB 229-2006

Obsolescent

Obsolescent “Obsolescent” indicates that the Standard is not recommended for new equipment or as a current practice, but it is retained in order to provide for servicing of existing equipment or requirements.

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The why and how of complaints handling

Publisher: Standards Australia

Published:

Available Formats: PDF 9 Users - English, PDF 5 Users - English, PDF 3 Users - English, PDF 1 User - English
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Available in a discounted Set with AS ISO 10002-2006, Quality management — Customer satisfaction — Guidelines for complaints handling. Click here.

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Published
Document Type	Handbook
Status	Obsolescent
Publisher	Standards Australia
ProductNote	Made Obsolescent on 1-07-2017.
Pages
ISBN
Committee	MB-015

History - (Show below) - (Hide below)

Made Obsolescent on 1-07-2017. First published as HB 229-2006.

Standards Referenced By This Book - (Show below) - (Hide below)

AS 4269-1995	Complaints handling
AS/NZS ISO 19011:2003	Guidelines for quality and/or environmental management systems auditing
AS ISO 10002-2006	Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
AS 4608-2004	Dispute management systems
AS 3806-2006	Compliance programs