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QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (ISO 9001:2015)

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2015

Publisher

National Standards Authority of Ireland

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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
5 Leadership
6 Planning
7 Support
8 Operation
9 Performance evaluation
10 Improvement
Annex A (informative) - Clarification of new structure,
        terminology and concepts
Annex B (informative) - Other International Standards
        on quality management and quality management
        systems developed by ISO/TC 176
Bibliography

Defines requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

DevelopmentNote	Supersedes I.S. EN ISO 9002 and I.S. EN ISO 9003. (11/2006)
DocumentType	Standard
Pages	47
PublisherName	National Standards Authority of Ireland
Status	Current
Supersedes	I.S. EN ISO 9002:1994 I.S. EN ISO 9001:2008/AC:2009 I.S. EN ISO 9003:1994 I.S. EN ISO 9001:2008

Standards	Relationship
NBN EN ISO 9001 : 2015	Identical
UNE-EN ISO 9001:2015	Identical
BS EN ISO 9001:2015	Identical
NEN EN ISO 9001 : 2015	Identical
NF EN ISO 9001 : 2015	Identical
ISO 9001:2015	Identical
NS EN ISO 9001 : 2015 AC 2015	Identical
DIN EN ISO 9001:2015-11	Identical
UNI EN ISO 9001 : 2008	Identical
EN ISO 9001:2015	Identical
SN EN ISO 9001 : 2008-12	Identical

I.S. 821:2006	GAS PRESSURE REGULATING STATIONS FOR DISTRIBUTION
I.S. 822:2007	GAS PRESSURE REGULATING INSTALLATIONS ON SERVICE PIPELINES
I.S. 17799-2:2002	INFORMATION SECURITY MANAGEMENT - PART 2: SPECIFICATION FOR INFORMATION SECURITY MANAGEMENT SYSTEMS
SWIFT 7:2015	VERIFICATION OF ENVIRONMENTAL PARAMETERS OF CERTAIN SOLID FUEL SUPPLIED TO THE RESIDENTIAL MARKET IN IRELAND
NWA 4:2009	WOOD FUEL QUALITY ASSURANCE - REQUIREMENTS
I.S. 393:2005	ENERGY MANAGEMENT SYSTEMS - REQUIREMENTS WITH GUIDANCE FOR USE

ISO 10001:2007	Quality management Customer satisfaction Guidelines for codes of conduct for organizations
ISO 19011:2011	Guidelines for auditing management systems
ISO 10015:1999	Quality management Guidelines for training
ISO/TR 10017:2003	Guidance on statistical techniques for ISO 9001:2000
ISO 31000:2009	Risk management Principles and guidelines
IEC 61160:2005	Design review
ISO 10019:2005	Guidelines for the selection of quality management system consultants and use of their services
ISO 10004:2012	Quality management Customer satisfaction Guidelines for monitoring and measuring
ISO 10014:2006	Quality management Guidelines for realizing financial and economic benefits
ISO 10005:2005	Quality management systems Guidelines for quality plans
ISO 10008:2013	Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
ISO 10003:2007	Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO 10006:2003	Quality management systems Guidelines for quality management in projects
ISO 10018:2012	Quality management Guidelines on people involvement and competence
ISO 10002:2014	Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009	Managing for the sustained success of an organization A quality management approach
ISO/TR 10013:2001	Guidelines for quality management system documentation
IEC 60300-1:2014	Dependability management - Part 1: Guidance for management and application
ISO 14001:2015	Environmental management systems — Requirements with guidance for use
ISO 10012:2003	Measurement management systems — Requirements for measurement processes and measuring equipment
ISO 37500:2014	Guidance on outsourcing
ISO 9000:2015	Quality management systems — Fundamentals and vocabulary
ISO/IEC 90003:2014	Software engineering Guidelines for the application of ISO 9001:2008 to computer software
ISO 10007:2017	Quality management — Guidelines for configuration management

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I.S. EN ISO 9001:2015

Current

Table of Contents

Abstract

General Product Information

International Equivalents

Standards Referenced By This Book

Standards Referencing This Book

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