ISO 22483:2020
Current
The latest, up-to-date edition.
Tourism and related services Hotels Service requirements
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
14-04-2020
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
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