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ISO/IEC 15910:1999

Withdrawn
Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

View Superseded by
withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

Information technology Software user documentation process
Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Withdrawn date

13-02-2019

Language(s)

English

Published date

16-12-1999

1 Scope
2 Conformance
3 Normative references
4 Terms and definitions
5 Quality management
6 Tailoring
7 Objectives
8 Requirements
      8.1 The documentation process
             8.1.1 General
             8.1.2 Provision of source material
             8.1.3 Documentation plan
             8.1.4 Review
             8.1.5 Usability testing of documentation
             8.1.6 Documentation development sub-
                      contracted to other companies
             8.1.7 Change control and document maintenance
      8.2 Content of a style specification
             8.2.1 General
             8.2.2 Writing style
             8.2.3 Paper documentation
             8.2.4 Electronic documentation
Annex A (informative) Cross-reference to ISO/IEC 12207
Annex B (informative) Calling the International Standard from
                      a contract
Annex C (informative) Sample documentation plan: ABC tape
                      management system user documentation
Annex D (informative) Relationship between audiences, tasks,
                      paper and on-line documentation
Annex E (informative) Writing in English for translation
Annex F (informative) Estimating
Annex G (informative) Assessing a documentation plan
Annex H (informative) Sample style specification
Bibliography
Index
Figure 1 - Documentation process overview
Figure D.1 - Audience hierarchy
Figure D.2 - Task hierarchy
Figure D.3 - Information needs
Figure D.4 - Summary of the process
Table 1 - Sub-tended angle and point size
Table A.1 - Cross-reference to ISO/IEC 12207
Table C.1 - Style guide
Table C.2 - Project team
Table C.3 - Schedule
Table F.1 - Estimated times
Table H.1 - Style elements and values

Defines minimum process for creation of all kinds of user documentation for software with a user interface. These kinds of documentation include printed documentation, for example quick reference cards and user manuals, on-line documentation and systems, and help text. Aimed at any producer or buyer of user documentation. Also covers the help delivery system, help screens, and on-line text and delivery system.

DocumentType
Standard
Pages
52
PublisherName
International Organization for Standardization
Status
Withdrawn
SupersededBy

Standards Relationship
AS/NZS ISO/IEC 15910:2004 Identical
BS ISO/IEC 15910:1999 Identical
GOST R ISO/IEC 15910 : 2002 Identical
NEN ISO/IEC 15910 : 2000 Identical
SANS 15910 : 1ED 2003 Identical

05/30129502 DC : DRAFT FEB 2005 ISO/IEC 15289 - SYSTEMS AND SOFTWARE ENGINEERING - CONTENT OF SYSTEMS AND SOFTWARE LIFE CYCLE PROCESS INFORMATION PRODUCTS (DOCUMENTATION)
BS TICKIT GUIDE : ISSUE 5.5 A GUIDE TO SOFTWARE QUALITY MANAGEMENT SYSTEM CONSTRUCTION AND CERTIFICATION TO ISO 9001:2000
09/30191860 DC : 0 BS EN 60601-1-6 - MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD - USABILITY
02/647837 DC : DRAFT OCT 2002 PD 0026 - SOFTWARE AND SYSTEM QUALITY FRAMEWORK
I.S. EN 60601-1-6:2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
BS EN 60601-1-6 : 2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
CSA ISO/IEC 18019 : 2004 SOFTWARE AND SYSTEM ENGINEERING - GUIDELINES FOR THE DESIGN AND PREPARATION OF USER DOCUMENTATION FOR APPLICATION SOFTWARE
ISO/IEC 15289:2006 Systems and software engineering Content of systems and software life cycle process information products (Documentation)
07/30160567 DC : 0 BS ISO/IEC 26514 - SOFTWARE AND SYSTEMS ENGINEERING - USER DOCUMENTATION REQUIREMENTS FOR DOCUMENTATION DESIGNERS AND DEVELOPERS
BS ISO/IEC 15289:2006 Systems and software engineering. Content of systems and software life cycle process information products (documentation)
BS ISO/IEC 18019:2004 Software and system engineering. Guidelines for the design and preparation of user documentation for application software
ISO/IEC 18019:2004 Software and system engineering Guidelines for the design and preparation of user documentation for application software
CSA ISO/IEC 90003 : 2004 SOFTWARE ENGINEERING - GUIDELINES FOR THE APPLICATION OF ISO 9001:2000 TO COMPUTER SOFTWARE
UNE-EN 60601-1-6:2010 Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
ISO/IEC TR 9294:2005 Information technology Guidelines for the management of software documentation
IEEE 1063-2001 IEEE Standard for Software User Documentation
IEC 60601-1-6:2010+AMD1:2013 CSV Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
PD ISO/IEC TR 9294:2005 Information technology. Guidelines for the management of software documentation
EN 60601-1-6:2010/A1:2015 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013)
CSA ISO/IEC 90003 : 2004 : R2014 SOFTWARE ENGINEERING - GUIDELINES FOR THE APPLICATION OF ISO 9001:2000 TO COMPUTER SOFTWARE
08/30184786 DC : DRAFT JUNE 2008 BS ISO/IEC 26513 - SOFTWARE AND SYSTEMS ENGINEERING - REQUIREMENTS FOR ASSESSORS AND TESTERS OF USER DOCUMENTATION

ISO 216:2007 Writing paper and certain classes of printed matter Trimmed sizes A and B series, and indication of machine direction

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