We noticed you’re not on the correct regional site. Switch to our AMERICAS site for the best experience.
  • ISO/PAS 17003:2004

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
    Add to Watchlist
    This Standard has been added successfully to your Watchlist
    Please visit My Watchlist to see all standards that you are watching.
    Please log in or to add this standard to your Watchlist.
    We could not add this standard to your Watchlist.
    Please retry or contact support for assistance.
    We could not add this standard to your Watchlist.
    Please retry or contact support for assistance.
    You have already added this standard to your Watchlist.
    Visit My Watchlist to view the full list.

    Conformity assessment Complaints and appeals Principles and requirements

    Available format(s):  Hardcopy, PDF 1 User, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  05-04-2019

    Language(s):  English

    Published date:  25-08-2004

    Publisher:  International Organization for Standardization

    Add to Watchlist

    Add To Cart

    Abstract - (Show below) - (Hide below)

    ISO/PAS 17003:2004 contains principles and requirements for the elements of complaints and appeals as they relate to conformity assessment.

    It is an internal tool for use in the ISO standards development process by ISO/CASCO working groups when addressing the elements of complaints and appeals in the preparation of their documents.

    ISO/PAS 17003:2004 is not a stand-alone normative document to be used directly in conformity assessment activities.

    General Product Information - (Show below) - (Hide below)

    Committee ISO/CASCO
    Document Type Standard
    Publisher International Organization for Standardization
    Status Withdrawn

    Standards Referenced By This Book - (Show below) - (Hide below)

    BS EN ISO/IEC 17065:2012 (published 2012-10) Conformity assessment. Requirements for bodies certifying products, processes and services
    17/30289082 DC : 0 BS ISO/IEC 29110-3-2 - SYSTEMS AND SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 3-2: CONFORMITY CERTIFICATION SCHEME
    UNI CEI EN ISO/IEC 17065 : 2012 CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES CERTIFYING PRODUCTS, PROCESSES AND SERVICES
    BS ISO/IEC 29110-3-2 : 2018 SYSTEMS AND SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 3-2: CONFORMITY CERTIFICATION SCHEME
    UNE-EN ISO/IEC 17065:2012 Conformity assessment - Requirements for bodies certifying products, processes and services (ISO/IEC 17065:2012)
    I.S. EN ISO/IEC 17065:2012 CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES CERTIFYING PRODUCTS, PROCESSES AND SERVICES (ISO/IEC 17065:2012)
    ISO/PAS 17005:2008 Conformity assessment Use of management systems Principles and requirements
    CEI UNI EN ISO/IEC 17065 : 2012 CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES CERTIFYING PRODUCTS, PROCESSES AND SERVICES
    ISO/IEC 17065:2012 Conformity assessment Requirements for bodies certifying products, processes and services
    EN ISO/IEC 17065 : 2012 CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES CERTIFYING PRODUCTS, PROCESSES AND SERVICES (ISO/IEC 17065:2012)

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/IEC 17000:2004 Conformity assessment Vocabulary and general principles
    ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
    • Access your standards online with a subscription

      Features

      • Simple online access to standards, technical information and regulations
      • Critical updates of standards and customisable alerts and notifications
      • Multi - user online standards collection: secure, flexibile and cost effective