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  • ISO/TS 20282-2:2013

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    Usability of consumer products and products for public use Part 2: Summative test method

    Available format(s):  Hardcopy, PDF 1 User, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Language(s):  English

    Published date:  29-07-2013

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO/TS 20282:2013 specifies a user-based summative test method for the measurement of the usability and/or accessibility of consumer products and products for public use (including walk-up-and-use products) for one or more specific user groups. This test method treats accessibility as a special case of usability where the users taking part in the test represent the extremes of the range of characteristics and capabilities within the general user population. When the test method refers to usability, the method can also be used to test accessibility (unless otherwise specified).

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    Development Note Supersedes ISO PAS 20282-3 and ISO PAS 20282-4. (07/2013)
    Document Type Technical Specification
    Publisher International Organization for Standardization
    Status Current
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    DIN EN ISO/IEC 25063:2017-09 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014)
    16/30315361 DC : 0 BS ISO 29061-5 - ROAD VEHICLES - METHODS AND CRITERIA FOR USABILITY EVALUATION OF CHILD RESTRAINT SYSTEMS AND THEIR INTERFACE WITH VEHICLE ANCHORAGE SYSTEMS - PART 5: INSTALLATION AND SECURING OF CHILD IN A BOOSTER SEAT
    UNI EN ISO 9241-210 : 2010 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS
    ISO 29061-3:2017 Road vehicles — Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems — Part 3: Installation of child restraint systems using vehicle seat belts
    UNI 11377-1 : 2010 USABILITY OF INDUSTRIAL PRODUCTS - PART 1: GENERAL PRINCIPLES, TERMS AND DEFINITIONS
    BS EN ISO 9241-210:2010 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS
    ISO/IEC 15026-1:2013 Systems and software engineering Systems and software assurance Part 1: Concepts and vocabulary
    DD ISO/PAS 20282-3 : DRAFT 2007 EASE OF OPERATION OF EVERYDAY PRODUCTS - PART 3: TEST METHOD FOR CONSUMER PRODUCTS
    BS ISO 29061-3:2017 Road vehicles. Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems Installation of child restraint systems using vehicle seat belts
    ISO/PAS 20282-3:2007 Ease of operation of everyday products Part 3: Test method for consumer products
    UNI CEN/TS 15945 : 2011 PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING
    ISO/IEC 10779:2008 Information technology Office equipment accessibility guidelines for elderly persons and persons with disabilities
    I.S. EN ISO 9241-210:2010 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS
    ISO 9241-210:2010 Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems
    16/30315358 DC : 0 BS ISO 29061-4 - ROAD VEHICLES - METHODS AND CRITERIA FOR USABILITY EVALUATION OF CHILD RESTRAINT SYSTEMS AND THEIR INTERFACE WITH VEHICLE ANCHORAGE SYSTEMS - PART 4: SECURING OF CHILD IN CHILD RESTRAINT SYSTEM AND DAILY HANDLING ASPECTS
    15/30280196 DC : 0 BS ISO/IEC 25022 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - MEASUREMENT OF QUALITY IN USE
    DD CEN/TS 15945:2011 PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING
    16/30315355 DC : 0 BS ISO 29061-3 - ROAD VEHICLES - METHODS AND CRITERIA FOR USABILITY EVALUATION OF CHILD RESTRAINT SYSTEMS AND THEIR INTERFACE WITH VEHICLE ANCHORAGE SYSTEMS - PART 3: INSTALLATION OF CHILD RESTRAINT SYSTEMS USING VEHICLE SEAT BELTS
    BS ISO 29061-5:2017 Road vehicles. Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems Installation and securing of child in a booster system
    15/30265639 DC : 0 BS ISO 9241-940 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 940: EVALUATION OF TACTILE AND HAPTIC INTERACTIONS
    16/30283980 DC : 0 BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS
    09/30177741 DC : 0 BS ISO 29061-1 - ROAD VEHICLES - METHODS AND CRITERIA FOR USABILITY EVALUATION OF CHILD RESTRAINT SYSTEMS AND THEIR INTERFACE WITH VEHICLE ANCHORAGE SYSTEMS - PART 1: VEHICLES AND CHILD RESTRAINT SYSTEMS EQUIPPED WITH ISOFIX ANCHORAGES AND ATTACHMENTS
    S.R. CWA 16266:2011 CURRICULUM FOR TRAINING ICT PROFESSIONALS IN UNIVERSAL DESIGN
    ISO/IEC 25063:2014 Systems and software engineering Systems and software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability: Context of use description
    DIN EN ISO 9241-210:2011-01 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS
    BS ISO/IEC 25063 : 2014 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION
    16/30353980 DC : 0 BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY - DEFINITIONS AND CONCEPTS
    ISO 9241-940:2017 Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions
    BS ISO 9241-940:2017 Ergonomics of human-system interaction Evaluation of tactile and haptic interactions
    DIN EN ISO/IEC 25063 E : 2017 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014)
    BS ISO 29061-4:2017 Road vehicles. Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems Securing of child in child restraint system and daily handling aspects
    BS ISO 29061-1:2010 Road vehicles. Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems Vehicles and child restraint systems equipped with ISOFIX anchorages and attachments
    ISO/IEC 25022:2016 Systems and software engineering Systems and software quality requirements and evaluation (SQuaRE) Measurement of quality in use
    ISO 5127:2017 Information and documentation Foundation and vocabulary
    DIN EN ISO 9241-210 : 2011-01 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS
    DIN EN ISO 9241-304:2009-06 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 304: USER PERFORMANCE TEST METHODS FOR ELECTRONIC VISUAL DISPLAYS
    13/30268903 DC : 0 BS ISO 17480 - PACKAGING - ACCESSIBLE DESIGN - EASE OF OPENING
    BS EN ISO/IEC 25063:2017 Systems and software engineering. Systems and software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: Context of use description
    I.S. EN ISO/IEC 25063:2017 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014)
    INCITS/ISO/IEC 10779 : 2009(R2014) INFORMATION TECHNOLOGY - OFFICE EQUIPMENT - OFFICE EQUIPMENT ACCESSIBILITY FOR ELDERLY PERSONS AND PERSONS WITH DISABILITIES
    ISO 29061-5:2017 Road vehicles — Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems — Part 5: Installation and securing of child in a booster system
    DD ISO/PAS 20282-4 : DRAFT 2007 EASE OF OPERATION OF EVERYDAY PRODUCTS - PART 4: TEST METHOD FOR THE INSTALLATION OF CONSUMER PRODUCTS
    09/30186636 DC : 0 BS EN ISO 9241-210 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN PROCESS FOR INTERACTIVE SYSTEMS
    UNI EN ISO 9241-304 : 2009 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 304: USER PERFORMANCE TEST METHODS FOR ELECTRONIC VISUAL DISPLAYS
    09/30201444 DC : 0 BS EN 15945 - PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHOD FOR EVALUATING CONSUMER PACKAGING
    BS ISO/IEC 25022:2016 Systems and software engineering. Systems and software quality requirements and evaluation (SQuaRE). Measurement of quality in use
    UNI 11377-2 : 2010 USABILITY OF INDUSTRIAL PRODUCTS - PART 2: METHODS AND INTERVENTION TOOLS
    S.R. CEN TS 15945:2011 PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING
    ISO/PAS 20282-4:2007 Ease of operation of everyday products Part 4: Test method for the installation of consumer products
    PD ISO/TS 22835:2018 (published 2018-11) Health informatics. Information model of combination of decoction pieces in Chinese medicines
    ISO 9241-304:2008 Ergonomics of human-system interaction Part 304: User performance test methods for electronic visual displays
    EN ISO 9241-304:2008 Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays (ISO 9241-304:2008)
    EN ISO 9241-210:2010 Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems (ISO 9241-210:2010)
    EN ISO/IEC 25063:2017 Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: Context of use description (ISO/IEC 25063:2014)
    ISO 29061-1:2010 Road vehicles — Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems — Part 1: Vehicles and child restraint systems equipped with ISOFIX anchorages and attachments
    UNE-CEN/TS 15945:2012 EX Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging
    BS ISO/IEC 15026-1:2013 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE ASSURANCE - PART 1: CONCEPTS AND VOCABULARY
    11/30236625 DC : 0 BS ISO/IEC 25063 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT FOR USABILITY: CONTEXT OF USE DESCRIPTION
    BS EN ISO 9241-304:2008 (published 2010-01) Ergonomics of human-system interaction User performance test methods for electronic visual displays
    BS ISO 5127:2017 Information and documentation. Foundation and vocabulary
    ISO 29061-4:2017 Road vehicles — Methods and criteria for usability evaluation of child restraint systems and their interface with vehicle anchorage systems — Part 4: Securing of child in child restraint system and daily handling aspects
    IEEE/ISO/IEC 15026-1-2014 ADOPTION OF ISO/IEC 15026-1 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE ASSURANCE - PART 1: CONCEPTS AND VOCABULARY
    I.S. EN ISO 9241-304:2008 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 304: USER PERFORMANCE TEST METHODS FOR ELECTRONIC VISUAL DISPLAYS
    CEN/TS 15945:2011 Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
    ISO/IEC 25010:2011 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) System and software quality models
    ISO 9241-210:2010 Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems
    ISO/IEC TR 9126-4:2004 Software engineering Product quality Part 4: Quality in use metrics
    ISO/IEC 25064:2013 Systems and software engineering Software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability: User needs report
    ISO/IEC 25063:2014 Systems and software engineering Systems and software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability: Context of use description
    ISO 26800:2011 Ergonomics — General approach, principles and concepts
    ISO/IEC TR 25060:2010 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information
    ISO 8317:2015 Child-resistant packaging Requirements and testing procedures for reclosable packages
    ISO/IEC 25062:2006 Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability test reports
    ISO 15535:2012 General requirements for establishing anthropometric databases
    ISO/TR 22411:2008 Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities
    ISO/TS 18152:2010 Ergonomics of human-system interaction — Specification for the process assessment of human-system issues
    ISO 20282-1:2006 Ease of operation of everyday products Part 1: Design requirements for context of use and user characteristics
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