Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Management requirements
    4.1 Organization
    4.2 Quality system
    4.3 Document control
    4.4 Review of requests, tenders and contracts
    4.5 Subcontracting of tests and calibrations
    4.6 Purchasing services and supplies
    4.7 Service to the client
    4.8 Complaints
    4.9 Control of nonconforming testing and/or
          calibration work
    4.10 Corrective action
    4.11 Preventative action
    4.12 Control of records
    4.13 Internal audits
    4.14 Management reviews
5 Technical requirements
    5.1 General
    5.2 Personnel
    5.3 Accommodation and environmental conditions
    5.4 Test and calibration methods and method
          validation
    5.5 Equipment
    5.6 Measurement traceability
    5.7 Sampling
    5.8 Handling of test and calibration items
    5.9 Assuring the quality of test and calibration
          results
    5.10 Reporting the results
Annex A (informative) Nominal cross-references to
          ISO 9001:1994 and ISO 9002:1994
Annex B (informative) Guidelines for establishing
          applications for specific fields
Bibliography