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NF EN ISO/IEC 17021 : 2011

Superseded
Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

CONFORMITY ASSESSMENT - REQUIREMENTS FOR BODIES PROVIDING AUDIT AND CERTIFICATION OF MANAGEMENT SYSTEMS
Superseded date

01-09-2015

Published date

12-01-2013

Avant-propos
Introduction
1 Domaine d'application
2 Références normatives
3 Termes et définitions
4 Principes
   4.1 Généralités
   4.2 Impartialité
   4.3 Compétence
   4.4 Responsabilité
   4.5 Transparence
   4.6 Confidentialité
   4.7 Traitement des plaintes
5 Exigences générales
   5.1 Domaine juridique et contractuel
   5.2 Gestion de l'impartialité
   5.3 Responsabilité et situation financière
6 Exigences structurelles
   6.1 Organisation et direction
   6.2 Comité pour la préservation de l'impartialité
7 Exigences relatives aux ressources
   7.1 Compétence de la direction et du personnel
   7.2 Personnel intervenant dans les activités de
        certification
   7.3 Intervention d'auditeurs et d'experts techniques
        externes individuels
   7.4 Enregistrements relatifs au personnel
   7.5 Externalisation
8 Exigences relatives aux informations
   8.1 Informations accessibles au public
   8.2 Documents de certification
   8.3 Répertoire des clients certifiés
   8.4 Référence à la certification et utilisation
        des marques
   8.5 Confidentialité
   8.6 Échange d'informations entre l'organisme de
        certification et ses clients
9 Exigences relatives aux processus
   9.1 Exigences générales
   9.2 Évaluation et certification initiales
   9.3 Activités de surveillance
   9.4 Renouvellement de la certification
   9.5 Audits particuliers
   9.6 Suspension, retrait ou réduction du périmètre
        de la certification
   9.7 Appels
   9.8 Plaintes
   9.9 Enregistrements relatifs aux demandeurs et
        aux clients
10 Exigences relatives au système de management des
   organismes de certification
   10.1 Options
   10.2 Option 1: Exigences relatives au système de
        management conformément à l'ISO 9001
   10.3 Option 2: Exigences générales relatives au
        système de management
Bibliographie

Specifies principles and requirements for the competence, consistency and impartiality of the audit and certification of management systems of all types (e.g. quality management systems or environmental management systems) and for bodies providing these activities.

DevelopmentNote
Indice de classement: X50-072. PR NF EN ISO/IEC 17021 October 2004. (10/2004) Supersedes NF EN ISO/IEC 17021-2. (06/2012) Supersedes NF EN 45012. (10/2012) Supersedes NF ISO/IEC GUIDE 66. (09/2015)
DocumentType
Standard
PublisherName
Association Francaise de Normalisation
Status
Superseded
Supersedes

FD X50 045 : 2010 FD QUALITY IN EXPERTISE ACTIVITIES - POSSIBLE USES OF THE NF X 50-110 STANDARD (GENERAL REQUIREMENTS OF COMPETENCE FOR AN EXPERTISE ACTIVITY)
NF EN 15267-1 : 2009 AIR QUALITY - CERTIFICATION OF AUTOMATED MEASURING SYSTEMS - PART 1: GENERAL PRINCIPLES
NF EN 15267-2 : 2009 AIR QUALITY - CERTIFICATION OF AUTOMATED MEASURING SYSTEMS - PART 2: INITIAL ASSESSMENT OF THE AMS MANUFACTURER'S QUALITY MANAGEMENT SYSTEM AND POST CERTIFICATION SURVEILLANCE FOR THE MANUFACTURING PROCESS

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