Foreword
Acknowledgements
Section 1. Introduction
Section 2. Standardization, the law and the E.C.
2.1 Standardization: aims and principles
2.2 Definition of a standard
2.3 Standardization in the UK
2.4 Standards and the law
2.4.1 Implications of the law
2.4.2 The Health and Safety at Work etc. Act 1974
2.4.3 Control of substances hazardous to health (COSHH)
2.4.4 Product liability/consumer safety
2.4.5 The Environmental Protection Act 1990
2.5 International and European standardization
2.5.1 General
2.5.2 ISO and IEC
2.5.3 CEN and CENELEC
2.5.4 ENs, HDs and ENVs
2.5.5 Sector arrangements
2.5.6 Assisted international travel
2.6 Removing trade barriers within the E.C.
2.6.1 The old approach
2.6.2 The low-voltage directive
2.6.3 Mutual recognition
2.6.4 The new approach
2.6.5 CE marking
2.6.6 Procurement directives
2.7 Certification
2.7.1 General
2.7.2 Product certification
2.7.3 Capability assessment (quality system cert.)
2.7.4 Quality systems
2.7.5 Electronic components
2.7.6 Support for voluntary certification
2.7.7 European aspirations
Section 3. Quality management
3.1 Quality and design
3.2 Quality and standards
3.3 National and international standards on quality
        systems
3.3.1 General
3.3.2 BS 5750, EN 29000, ISO 9000 and AQAP
3.3.3 Handbook on quality management systems
3.4 European quality system
3.5 Installing a quality system
3.5.1 Is it expensive?
3.5.2 Economics of quality control
3.5.3 What should a quality system consist of?
3.5.4 Writing the documents
3.5.5 Company quality procedures
3.6 Quality assurance and company standards
3.6.1 Company standards
3.6.2 Certification
3.6.3 Public purchasing
3.6.4 Component/material quality
Section 4. The management of company standardization
4.1 Introducing standardization
4.1.1 Allocating resources
4.1.2 Directing standardization effort
4.1.3 Size of the business
4.1.4 The nature of the business
4.1.5 Savings and benefits
4.1.6 The control of overhead costs
4.1.7 Viability
4.1.8 Gaining management backing
4.1.9 Evaluation
4.2 Rules for introducing standardization
4.2.1 Timing the introduction
4.2.2 Perseverance and patience
4.2.3 Standards must be promoted
4.2.4 Standards may be 'voluntary' or 'mandatory'
4.2.5 Standards must represent the highest common
        factor, not the lowest common multiple of the
        variables
4.2.6 Presentation should encourage use
4.2.7 Collaboration of the users
4.2.8 Introduce in small, gradual quantities
4.2.9 The first exercise
4.3 The standards engineer
4.3.1 Function of the standards engineer
4.3.2 Position in the organization
4.3.3 Responsibility
4.3.4 Qualifications and experience
4.3.5 Personal influence
4.3.6 Job specification
4.4 Training
4.4.1 General
4.4.2 Training courses
4.4.3 Who is to be trained?
4.4.4 Specialized training
4.4.5 In-house training
4.5 The standards committee
4.6 Company use of national and international
        standards
4.6.1 The standards engineer's role
4.6.2 The British Standards Society
4.6.3 International Federation for the Application of
        Standards (IFAN)
Section 5. Company standardization practice
5.1 Functions of standards
5.1.1 General
5.1.2 Library and information
5.1.3 The environment
5.1.4 Health and safety
5.2 Reference to British Standards
5.2.1 For direct ordering of goods
5.2.2 For electronic components
5.2.3 In company standards
5.2.4 Import and export
5.3 Design
5.3.1 Standards in design
5.3.2 Product design
5.3.3 Materials and components
5.3.4 Drawings
5.3.5 Searching for information
5.3.6 Simplified drafting and CAD
5.4 Production
5.4.1 Purchasing
5.4.2 Stock control
5.4.3 Manufacture
5.5 Variety control
5.5.1 General
5.5.2 Method
5.5.3 Standards to control variety
5.6 Sales
5.7 Packaging
5.8 Accounting
Section 6. The organization of company standards
information
6.1 Definitions
6.2 Information dissemination
6.2.1 Document control
6.2.2 In-house publishing standards documents
6.2.3 Range of company standards documents
6.2.4 How much data?
6.2.5 Communication
6.2.6 Use of outside resources
6.2.7 Collection and storage
6.2.8 Maintenance
6.3 Company standards
6.3.1 Purpose and method
6.3.2 Purchase specification
6.3.3 Process specification
6.4 Format and presentation
6.4.1 Display
6.4.2 Standards for standards
6.5 Drafting company standards
6.5.1 General
6.5.2 First draft
6.5.3 Editing
6.6 Bought-out parts catalogue
6.6.1 General
6.6.2 Function and contents
6.6.3 Initiating a new part
6.6.4 Purchase order description
6.7 Standards handbooks
6.7.1 General
6.7.2 Components and materials handbooks
6.7.3 Quality handbook
6.7.4 Design drawing office handbook
6.7.5 Health and safety handbook
6.7.6 Packaging handbook
6.8 Design of a classification and coding system
6.8.1 General
6.8.2 Identification
6.8.3 Classification
6.8.4 Coding
6.8.5 Document classification
6.8.6 Allocation of codes
6.9 Printing, distribution and maintenance
6.9.1 General
6.9.2 Dyeline printing
6.9.3 Plain paper copying
6.9.4 Laser printing
6.9.5 Microfilm
6.9.6 Use of computers
6.9.7 Distribution
6.9.8 Maintenance
Section 7. Information technology in the standards office
7.1 Introduction
7.2 Word processing
7.2.1 Hardware and software standards
7.2.2 Format
7.3 Spreadsheet programs
7.4 Databases
7.5 Output
7.6 Desk-top publishing
7.6.1 General
7.6.2 Personal computer requirements
7.6.3 Uses of desk-top publishing
7.7 Networking
7.8 Mainframes
7.9 CD-ROM
7.10 Optical character recognition (OCR)
7.11 Fax/modem
7.12 Video and multimedia
7.13 Standards making and the future
Numerous appendices
Numerous figures