PLUS 4010 (1st ed. pub. 2009)
Current
The latest, up-to-date edition.
Hardcopy , PDF
English
01-01-2009
Foreword
Acronyms used in this Technical Guide
1 INTRODUCTION
2 PERFORMANCE INDICATORS FOR THE WATER UTILITY
3 THE LINK BETWEEN PERFORMANCE INDICATORS AND WATER
UTILITY OBJECTIVES
4 CREATING AND APPLYING A PERFORMANCE INDICATOR SYSTEM
5 RECOMMENDED MINIMUM SET OF PERFORMANCE INDICATORS
6 DISCUSSION OF DATA DEFINITIONAL NEEDS
7 RECOMMENDATIONS ON HOW TO PROCEED IN SETTING UP A
PERFORMANCE INDICATOR SYSTEM
8 FINAL WORD
Bibliography
Appendix 1 - Core performance indicators
Appendix 2 - Context information
Appendix 3 - Template for variables
Appendix 4 - Data confidence grading methodology
Appendix 5 - FORMS for implementation
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