SANS 10002 : 2ED 2015
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS
Superseded date
14-08-2016
Published date
23-11-2012
Publisher
Gives guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
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