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SANS 20000-2 : 2ED 2014

Superseded
Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 2: GUIDANCE ON THE APPLICATION OF SERVICE MANAGEMENT SYSTEMS
Superseded date

11-10-2023

Published date

23-11-2012

Gives guidance on the application of an SMS based on ISO/IEC 20000-1 (published in South Africa as an identical adoption under the designation SANS 20000-1).

Committee
TC 001
DevelopmentNote
Supersedes SANS 15000-1. (04/2009)
DocumentType
Standard
PublisherName
South African Bureau of Standards
Status
Superseded
SupersededBy
Supersedes

Standards Relationship
ISO/IEC 20000-2:2012 Identical

SANS 20000-1 : 2ED 2011 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 1: SERVICE MANAGEMENT SYSTEM REQUIREMENTS

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