Name: UNI CEI EN ISO/IEC 19796-1 : 2010
Brand: UNI

INFORMATION TECHNOLOGY - LEARNING, EDUCATION AND TRAINING - QUALITY MANAGEMENT, ASSURANCE AND METRICS - PART 1: GENERAL APPROACH

Published date

08-04-2010

Publisher

Ente Nazionale Italiano di Unificazione (UNI)

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Process model
4 Conformance
Annex A (informative) - Explanation for the use of the model
Annex B (informative) - DIN process model (DIN PAS 1032-1)
Annex C (informative) - French code of practice in E-Learning
  (AFNOR Z76-001)
Annex D (informative) - Reference Quality Criteria (RQC)
  DIN PAS 1032-1
Annex E (informative) - Harmonized model for quality management
  for learning, education, and training: mapping CELTSC and RFDQ
Annex F (informative) - Specific quality objectives
Annex G (informative) - References

Includes a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.

Committee	CT 500
DocumentType	Standard
PublisherName	Ente Nazionale Italiano di Unificazione (UNI)
Status	Current

Standards	Relationship
CEI UNI EN ISO/IEC 19796-1 : 2010	Identical
ISO/IEC 19796-1:2005	Identical
EN ISO/IEC 19796-1:2009	Identical

ISO 10015:1999	Quality management Guidelines for training
ISO/IEC 11179-3:2013	Information technology — Metadata registries (MDR) — Part 3: Registry metamodel and basic attributes
DIN PAS 1032-1 : 2004	LEARNING, EDUCATION AND TRAINING FOCUSING ON E-LEARNING - PART 1: REFERENCE MODEL FOR QUALITY MANAGEMENT AND QUALITY ASSURANCE - PLANNING, DEVELOPMENT, REALIZATION AND EVALUATION OF PROCESSES AND OFFERS IN LEARNING, EDUCATION AND TRAINING
ISO 9004:2009	Managing for the sustained success of an organization A quality management approach
ISO 9001:2015	Quality management systems — Requirements
ISO 9000:2015	Quality management systems — Fundamentals and vocabulary
ISO/IEC Guide 2:2004	Standardization and related activities General vocabulary