UNI CEI ISO/IEC 20000-1:2020
Current
Current
The latest, up-to-date edition.
Information technology - Service management - Part 1: Service management system requirements
Published date
13-02-2020
This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
Sorry this product is not available in your region.
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.