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02/400575 DC : DRAFT JUNE 2002

Superseded
Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

BS 7911 - SPECIFICATION FOR ORGANIZATIONS CONDUCTING MARKET RESEARCH
Superseded date

21-01-2003

Published date

23-11-2012

Committees responsible
Foreword
Specification
Introduction
Section 1. General
1.1 Scope
1.2 References
1.3 Definitions
Section 2. Quality assurance
2.1 Quality assurance procedures and personnel
2.2 Client contracts
2.3 Planning, controlling and checking research activities
2.4 Purchasing
2.5 Staff training
2.6 Dealing with problems
2.7 Keeping and safeguarding records and materials
Section 3. Managing the executive elements of research
3.1 Quotations and proposals
3.2 Responding to projects requiring research design
3.3 Design review
3.4 Responding to a price quotation request
3.5 Meeting the client's expectation
3.6 Project schedule
3.7 Questionnaires and discussion guides
3.8 Prior to conducting qualitative fieldwork
3.9 Qualitative fieldwork
3.10 Quantitative research analysis
3.11 Presentation of data
3.12 Checking
3.13 Reporting Client supplied product/materials
3.14 Retention and safe keeping of project records
Section 4. Data collection
4.1 General
4.2 Reference Requests
4.3 Market Research Society Code of Conduct
4.4 MRS Freephone for Respondents
4.5 General Public Reassurances
4.6 Identity Cards for Field-based Personnel
4.7 Instruction Manuals
4.8 Supervisors
4.9 Project Briefing
4.10 Code of Conduct Declaration
4.12 Record Keeping for Quantitative Interviewing
4.13 Qualitative Work
Section 5. Data processing
5.1 General
5.2 Project management
5.3 Qualitative analysis
5.4 Electronic Data Capture (EDC) projects
5.5 Developing code frames
5.6 Applying code frames
5.7 Data coding verification
5.8 Data entry
5.9 Data entry verification
5.10 Data editing (post data entry)
5.11 Data file management
5.12 Specifying data processing output
5.13 Presentation of data
5.14 Data analysis verification
5.15 Issuing data to the client in electronic formats
5.16 Backup retention and storage of records
Tables

Committee
SVS/3
DocumentType
Draft
PublisherName
British Standards Institution
Status
Superseded

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