Transport. Logistics and services. Goods transport chains. Code of practice for the provision of cargo transport services

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

27-08-2004

Publisher

British Standards Institution

Foreword
1 Scope
2 Normative references
3 Terms and definitions
4 Responsibility and control
  4.1 Control of the service
  4.2 Elements of responsibility
5 Management of quality
6 Performance
  6.1 Packaging
  6.2 Preparation and dispatch
  6.3 Transport
  6.4 Subcontractors
  6.5 Proof of delivery
  6.6 Transport conditions
  6.7 Quality planning
Annex A (informative) Freight distribution services -
        Performance self assessment
Bibliography

Describes in the form of a "Code of Practice" the management controls and key performance indicators necessary for the effective and efficient management of customer's cargo throughout the transport process.

This European Standard specifies in the form of a \'Code of Practice\' the management controls and key performance indicators necessary for the effective and efficient management of customer\'s cargo throughout the transport process. It is intended for use by the providers of the service and as general guidance by purchasers of such services (customers) and it defines the principles, best practices and obligations of the provider as well for the client as providing advice with regard to contribution by the customer that will facilitate the most effective outcome. In addition, this Code of Practice strongly recommends that the service provider carry out regular self assessment of performance against defined criteria with the objective of continually improving the quality of services provided and is prepared in a manner which facilitates independent audit of the service provider\'s performance in order to give confidence to customers that the integrity of performance measurement is maintained. Annex A contains a recommended procedure for \'Self Assessment\'.

Committee	SVS/11
DocumentType	Standard
Pages	14
PublisherName	British Standards Institution
Status	Current

Standards	Relationship
UNE-EN 13876:2003	Identical
SN EN 13876 : 2003	Identical
NEN EN 13876 : 2003	Identical
NS EN 13876 : 1ED 2003	Identical
UNI EN 13876 : 2003	Identical
EN 13876:2002	Identical
NF EN 13876 : 2003	Identical
NBN EN 13876 : 2003	Identical
I.S. EN 13876:2002	Identical
DIN EN 13876:2003-03	Identical

EN 13011:2000	Transportation services - Good transport chains - System for declaration of performance conditions
EN ISO 9001:2015	Quality management systems - Requirements (ISO 9001:2015)
EN 13428:2004	Packaging - Requirements specific to manufacturing and composition - Prevention by source reduction
ISO 9001:2015	Quality management systems — Requirements

View more information

£120.00

Excluding VAT

Product format

I agree to the DRM document license rules apply against the PDF selection made.

Please confirm that you agree to the document license rules for this document.

I agree to the document license rules .

Please confirm that you agree to the document license rules for this document.

Access your standards online with a subscription

Features

Simple online access to standards, technical information and regulations.
Critical updates of standards and customisable alerts and notifications.
Multi-user online standards collection: secure, flexible and cost effective.

Learn more on subscription solutions

Get in touch with us

Log into your Account

BS EN 13876:2002

Current

Table of Contents

Abstract

Scope

General Product Information

International Equivalents

Standards Referencing This Book

Category

Subcategory

Access your standards online with a subscription