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  • BS EN 50134-7:2017 (published 2017-02)

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    Alarm systems. Social alarm systems Application guidelines

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  28-02-2017

    Publisher:  British Standards Institution

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    Table of Contents - (Show below) - (Hide below)

    European foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 General requirements
    5 Marketing
    6 Sale and referral
    7 Assessment
    8 Installation
    9 Alarm monitoring
    10 Response arrangements
    11 Operational records
    12 Service and maintenance
    13 Risk management
    14 Service development and improvement
    15 Workforce

    Abstract - (Show below) - (Hide below)

    Pertains to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff.

    Scope - (Show below) - (Hide below)

    This standard applies to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systems to enhance informal arrangements between an individual and their close friends and family for the provision of assistance, although it may provide advice on the issues that such individuals may need to consider. This standard specifies requirements for social alarm service providers for effective and efficient management, policy and procedures for: general requirements; marketing; sale and referral; assessment; installation; alarm monitoring; response arrangement; operational records; service and maintenance; risk management; service development and improvement; workforce. NOTE The effectiveness of a social alarm service is largely dependent upon the management of the system and its integration with other services.

    General Product Information - (Show below) - (Hide below)

    Committee GW/1/12
    Development Note Supersedes BS 6804(1986). (06/1999) Supersedes DD CLC/TS 50134-7 & 15/30325557 DC. (03/2017)
    Document Type Standard
    Publisher British Standards Institution
    Status Current
    Supersedes
    Under Revision

    Standards Referenced By This Book - (Show below) - (Hide below)

    06/30133574 DC : DRAFT DEC 2006 BS 5979 - CODE OF PRACTICE FOR REMOTE CENTRES RECEIVING SIGNALS FROM SECURITY SYSTEMS
    BS 5979(2000) : 2000 CODE OF PRACTICE FOR REMOTE CENTRES RECEIVING SIGNALS FROM SECURITY SYSTEMS
    11/30194294 DC : 0 BS 6440 - POWERED LIFTING PLATFORMS WITH NON-ENCLOSED LIFTWAYS FOR USE BY PERSONS WITH LIMITED MOBILITY - SPECIFICATION
    08/30129607 DC : DRAFT JULY 2008 BS 8521 - SPECIFICATION FOR DUAL-TONE MULTI-FREQUENCY (DTMF) SIGNALLING PROTOCOL FOR SOCIAL ALARM SYSTEMS (21TC)

    Standards Referencing This Book - (Show below) - (Hide below)

    EN 50518-1:2013 MONITORING AND ALARM RECEIVING CENTRE - PART 1: LOCATION AND CONSTRUCTION REQUIREMENTS
    EN 50134-5 : 2004 ALARM SYSTEMS - SOCIAL ALARM SYSTEMS - PART 5: INTERCONNECTIONS AND COMMUNICATIONS
    EN 50134-1:2002 Alarm systems - Social alarm systems - Part 1: System requirements
    EN 50518-2:2013 MONITORING AND ALARM RECEIVING CENTRE - PART 2: TECHNICAL REQUIREMENTS
    CLC/TS 50136-4 : 2004 ALARM SYSTEMS - ALARM TRANSMISSION SYSTEMS AND EQUIPMENT - PART 4: ANNUNCIATION EQUIPMENT USED IN ALARM RECEIVING CENTERS
    EN 50134-3:2012/AC:2015 Alarm systems - Social alarm systems - Part 3: Local unit and controller
    EN 50136-3:2013 Alarm systems - Alarm transmission systems and equipment - Part 3: Requirements for Receiving Centre Transceiver (RCT)
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