Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 General
5 Vehicles
6 Vehicle equipment
7 Personal safety or protective equipment and clothing
8 Premises
9 Technicians
10 Standard operating procedures
Annexes
Annex A (informative) Guidance on best practice for vehicle
conspicuity
Annex B (normative) Vehicle equipment
Annex C (normative) Training and health and safety for vehicle
recovery operatives and technicians
Annex D (informative) Customer service
Annex E (informative) The Disability Discrimination Act
Annex F (normative) Carrying or moving infants or children in
road recovery vehicles
Bibliography
List of tables