Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 General
5 Vehicles
6 Vehicle equipment
7 Personal safety or protective equipment
and clothing
8 Premises
9 Technicians
10 Standard operating procedures
11 Claims of conformity
Annexes
Annex A (informative) - Guidance on best practice for vehicle
conspicuity
Annex B (normative) - Vehicle equipment
Annex C (normative) - Training and health and safety for
vehicle recovery operatives and technicians
Annex D (informative) - Customer service
Annex E (normative) - Carrying or moving children, pets and
domestic animals or livestock in road recovery vehicles
Annex F (normative) - Accredited certification and inspection
bodies
Annex G (normative) - Third party auditor competence
Bibliography