Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Design and management processes for
  transport-dedicated areas
  4.1 General
  4.2 Organization of the contracting authority and
      the stakeholders
      4.2.1 General
      4.2.2 Contracting authorities
      4.2.3 Contract partners
      4.2.4 Specialists who bring their expertise to
            the project
      4.2.5 Customers, commercial partners and staff
      4.2.6 The project managers
  4.3 The core stages of a project
  4.4 Creating a new location
  4.5 Location management
5 Analysis, actions and assessment: question-asking methods
  5.1 General
  5.2 Crime, antisocial behaviour and fear of crime
  5.3 General principles on security-related questioning
  5.4 Design strategies
      5.4.1 General
      5.4.2 Anticipation on location management
      5.4.3 Space usage
      5.4.4 Legibility
      5.4.5 Location compatibility with security measures
  5.5 Management strategies
      5.5.1 General
      5.5.2 Responsive location management policy
      5.5.3 Regulating space usage
      5.5.4 Legibility and orientation
      5.5.5 Location compatibility with security measures
Annex A (informative) - Types of crime against people
                        (including staff) and buildings
      A.1 Offence against person
          A.1.1 Assault with physical violence (without
                theft)
          A.1.2 Assault without physical violence (without
                theft)
          A.1.3 Sexual assault
          A.1.4 Theft against person
      A.2 Assault against companies, properties and plants
          A.2.1 Assault against properties and plants by
                damage and/or destruction
          A.2.2 Theft against companies
          A.2.3 Threat
          A.2.4 Trespass
      A.3 Other offence relative to public transport rules
          and antisocial behaviour
          A.3.1 Behavioural offence
          A.3.2 Traffic offence
Annex B (informative) - Summary of the process