ISO 9241-20:2008
Withdrawn
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
View Superseded by
withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Ergonomics of human-system interaction Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
Available format(s)
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
Withdrawn date
26-11-2021
Language(s)
English, French
Published date
03-03-2008
ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.
| DevelopmentNote |
Supersedes ISO/DIS 9241-20. (03/2008)
|
| DocumentType |
Standard
|
| Pages |
42
|
| PublisherName |
International Organization for Standardization
|
| Status |
Withdrawn
|
| SupersededBy |
| Standards | Relationship |
| NF EN ISO 9241-20 : 2009 | Identical |
| GOST R ISO 9241-20 : 2014 | Identical |
| NBN EN ISO 9241-20 : 2009 | Identical |
| NEN EN ISO 9241-20 : 2009 | Identical |
| NS EN ISO 9241-20 : 2009 | Identical |
| I.S. EN ISO 9241-20:2009 | Identical |
| PN EN ISO 9241-20 : 2009 | Identical |
| SN EN ISO 9241-20:2009 | Identical |
| UNI EN ISO 9241-20 : 2009 | Identical |
| CSA ISO 9241-20:14 (R2019) | Identical |
| IS 16595 : Part 20 : 2018 | Identical |
| UNE-EN ISO 9241-20:2009 | Identical |
| BS EN ISO 9241-20:2009 | Identical |
| EN ISO 9241-20:2009 | Identical |
| CSA ISO 9241-20 : 2014 | Identical |
| DIN EN ISO 9241-20:2009-08 | Identical |
| JIS X 8341-1:2010 | Identical |
| ONORM EN ISO 9241-20 : 2009 | Identical |
| BIS IS 16595-20 : 2017 | Identical |
| ISO/IEC 24756:2009 | Information technology — Framework for specifying a common access profile (CAP) of needs and capabilities of users, systems, and their environments |
| I.S. EN ISO 9241-112:2017 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 112: PRINCIPLES FOR THE PRESENTATION OF INFORMATION (ISO 9241-112:2017) |
| PD CEN ISO/TR 22411:2011 | Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities |
| 10/30227733 DC : 0 | BS ISO/IEC 29136 - INFORMATION TECHNOLOGY - USER INTERFACES - ACCESSIBILITY OF PERSONAL COMPUTER HARDWARE |
| DIN SPEC 33440:2013-05 | ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY |
| BS ISO/IEC 29136:2012 | Information technology. User interfaces. Accessibility of personal computer hardware |
| DIN SPEC 33440:2013-05 | ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY |
| BS ISO 9241-940:2017 | Ergonomics of human-system interaction Evaluation of tactile and haptic interactions |
| 09/30191860 DC : 0 | BS EN 60601-1-6 - MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD - USABILITY |
| 09/30176512 DC : 0 | BS EN 62508 - GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| BS EN 60601-1-6 : 2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| ISO 9241-112:2017 | Ergonomics of human-system interaction — Part 112: Principles for the presentation of information |
| CSA ISO/IEC 29136:14 (R2019) | Information technology - User interfaces - Accessibility of personal computer hardware (Adopted ISO/IEC 29136:2012, first edition, 2012-05-01) |
| I.S. EN ISO 26800:2011 | ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| ISO 9241-940:2017 | Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions |
| I.S. EN ISO 16090-1:2018 | MACHINE TOOLS SAFETY - MACHINING CENTRES, MILLING MACHINES, TRANSFER MACHINES - PART 1: SAFETY REQUIREMENTS (ISO 16090-1:2017) |
| DIN EN ISO 9241-151:2008-09 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES |
| 09/30140549 DC : 0 | BS EN ISO 26800 - ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| BS EN ISO 26800:2011 | Ergonomics. General approach, principles and concepts |
| 16/30283980 DC : 0 | BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS |
| DIN EN ISO 9241-112:2015-08 (Draft) | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 112: PRINCIPLES FOR THE PRESENTATION OF INFORMATION (ISO 9241-112:2017) |
| CSA ISO/IEC 13066-1:14 (R2019) | Information technology - Interoperability with assistive technology (AT) - Part 1: Requirements and recommendations for interoperability (Adopted ISO/IEC 13066-1:2011, first edition, 2011-05-15) |
| I.S. EN 60601-1-6:2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| I.S. EN 62508:2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| UNI EN ISO 9241-129 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
| IEC 62508:2010 | Guidance on human aspects of dependability |
| CEN ISO/TR 22411:2011 | Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities (ISO/TR 22411:2008) |
| UNE-EN ISO 9241-129:2011 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| 15/30319070 DC : 0 | BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY: DEFINITIONS AND CONCEPTS |
| 15/30316789 DC : 0 | BS ISO 27500 - HUMAN-CENTRED ORGANISATION - RATIONALE AND GENERAL PRINCIPLES |
| DIN EN ISO 26800:2011-11 | Ergonomics - General approach, principles and concepts (ISO 26800:2011); German version EN ISO 26800:2011 |
| BS PD ISO/TR 22411 : 2008 | |
| BS EN 62508:2010 | Guidance on human aspects of dependability |
| EG 202 848 : 1.1.1 | HUMAN FACTORS; INCLUSIVE ESERVICES FOR ALL: OPTIMIZING THE ACCESSIBILITY AND THE USE OF UPCOMING USER-INTERACTION TECHNOLOGIES |
| 09/30192428 DC : 0 | BS ISO 9241-129 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON INDIVIDUALIZATION |
| UNE-EN 60601-1-6:2010 | Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| ISO/IEC TS 20071-15:2017 | Information technology — User interface component accessibility — Part 15: Guidance on scanning visual information for presentation as text in various modalities |
| EN ISO 16090-1:2018 | Machine tools safety - Machining centres, Milling machines, Transfer machines - Part 1: Safety requirements (ISO 16090-1:2017) |
| IEC 60601-1-6:2010+AMD1:2013 CSV | Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| EN ISO 26800:2011 | Ergonomics - General approach, principles and concepts (ISO 26800:2011) |
| BS EN ISO 9241-129:2010 | Ergonomics of human-system interaction Guidance on software individualization |
| BS EN ISO 9241-112:2017 | Ergonomics of human-system interaction Principles for the presentation of information |
| BS ISO/IEC 13066-1:2011 | Information technology. Interoperability with assistive technology (AT) Requirements and recommendations for interoperability |
| INCITS/ISO/IEC 10779 : 2009(R2014) | INFORMATION TECHNOLOGY - OFFICE EQUIPMENT - OFFICE EQUIPMENT ACCESSIBILITY FOR ELDERLY PERSONS AND PERSONS WITH DISABILITIES |
| DIN EN ISO 9241-129:2011-03 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| 09/30186636 DC : 0 | BS EN ISO 9241-210 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN PROCESS FOR INTERACTIVE SYSTEMS |
| DIN EN ISO 9241-112 E : 2017 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 112: PRINCIPLES FOR THE PRESENTATION OF INFORMATION (ISO 9241-112:2017) |
| 16/30353980 DC : 0 | BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY - DEFINITIONS AND CONCEPTS |
| BS EN ISO 9241-151:2008 | Ergonomics of human-system interaction Guidance on World Wide Web user interfaces |
| ISO/IEC 10779:2008 | Information technology Office equipment accessibility guidelines for elderly persons and persons with disabilities |
| EN 60601-1-6:2010/A1:2015 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013) |
| ISO/IEC 29136:2012 | Information technology User interfaces Accessibility of personal computer hardware |
| S.R. CEN ISO/TR 22411:2011 | ERGONOMICS DATA AND GUIDELINES FOR THE APPLICATION OF ISO/IEC GUIDE 71 TO PRODUCTS AND SERVICES TO ADDRESS THE NEEDS OF OLDER PERSONS AND PERSONS WITH DISABILITIES |
| ISO/IEC TR 29138-1:2009 | Information technology Accessibility considerations for people with disabilities Part 1: User needs summary |
| ISO/IEC 13066-1:2011 | Information technology Interoperability with assistive technology (AT) Part 1: Requirements and recommendations for interoperability |
| I.S. EN ISO 9241-151:2008 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES |
| I.S. EN ISO 9241-129:2010 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
| ISO/TR 22411:2008 | Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities |
| ISO 9241-151:2008 | Ergonomics of human-system interaction Part 151: Guidance on World Wide Web user interfaces |
| ISO 9241-129:2010 | Ergonomics of human-system interaction Part 129: Guidance on software individualization |
| EN ISO 9241-129:2010 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| EN ISO 9241-151:2008 | Ergonomics of human-system interaction - Part 151: Guidance on World Wide Web user interfaces (ISO 9241-151:2008) |
| UNI EN ISO 9241-151 : 2008 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES |
| INCITS/ISO/IEC 24756 : 2009(R2014) | INFORMATION TECHNOLOGY - FRAMEWORK FOR SPECIFYING A COMMON ACCESS PROFILE (CAP) OF NEEDS AND CAPABILITIES OF USERS, SYSTEMS, AND THEIR ENVIRONMENTS |
| ISO 16090-1:2017 | Machine tools safety — Machining centres, Milling machines, Transfer machines — Part 1: Safety requirements |
| UNI EN ISO 26800 : 2011 | ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| ISO/TS 13131:2014 | Health informatics Telehealth services Quality planning guidelines |
| ISO 26800:2011 | Ergonomics — General approach, principles and concepts |
| 15/30273313 DC : 0 | BS EN ISO 11608-7 - NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 7: ACCESSIBILITY FOR PERSONS WITH VISUAL IMPAIRMENT |
| EN 62508 : 2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability |
| ISO 9241-171:2008 | Ergonomics of human-system interaction — Part 171: Guidance on software accessibility |
| ISO 9241-5:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) — Part 5: Workstation layout and postural requirements |
| ISO 9241-17:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 17: Form filling dialogues |
| ISO 9241-110:2006 | Ergonomics of human-system interaction Part 110: Dialogue principles |
| ISO 9241-12:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 12: Presentation of information |
| ISO 9241-151:2008 | Ergonomics of human-system interaction Part 151: Guidance on World Wide Web user interfaces |
| ISO 9241-16:1999 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 16: Direct manipulation dialogues |
| ISO 9241-14:1997 | Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues |
| ISO 9241-15:1997 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 15: Command dialogues |
| ISO/IEC Guide 71:2014 | Guide for addressing accessibility in standards |
| ISO 9241-300:2008 | Ergonomics of human-system interaction — Part 300: Introduction to electronic visual display requirements |
| ISO 13407:1999 | Human-centred design processes for interactive systems |
| ISO 9241-410:2008 | Ergonomics of human-system interaction Part 410: Design criteria for physical input devices |
| ISO 9241-13:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance |
| ISO 9241-302:2008 | Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays |
| ISO/TR 16982:2002 | Ergonomics of human-system interaction Usability methods supporting human-centred design |
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Hardcopy - English
PDF - English
PDF 3 Users - English
PDF 5 Users - English
PDF 9 Users - English
Hardcopy - French
PDF - French
PDF 3 Users - French
PDF 5 Users - French
PDF 9 Users - French
Hardcopy - English
PDF - English
PDF 3 Users - English
PDF 5 Users - English
PDF 9 Users - English
Hardcopy - French
PDF - French
PDF 3 Users - French
PDF 5 Users - French
PDF 9 Users - French
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