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TS 102 846 : 1.1.1

Current
Current

The latest, up-to-date edition.

USER GROUP; QUALITY OF ICT SERVICES; REQUIREMENTS FOR BODIES PROVIDING CONFORMITY ASSESSMENT OF CHECKING-UP ON METERING AND BILLING PROCESSES
Available format(s)

Hardcopy , PDF

Language(s)

English

Publisher

European Telecommunications Standards Institute

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
4 Approach for conformity assessment
5 Audit scope
6 Audit team
7 Audit activities
8 Audit report
9 Audit duration and frequency
Annex A (normative): List of members of European
        cooperation for accreditation
History

Describes the specific requirements an independent party should comply with, in addition to the generic standard ISO/IEC 17065 [2] to assess conformity of the checking-up on metering and billing processes with the requirements defined in TS 102 845 [1].

Committee
USER
DocumentType
Standard
Pages
14
PublisherName
European Telecommunications Standards Institute
Status
Current

TR 102 847 : 1.1.1 USER GROUP; QUALITY OF ICT SERVICES; STANDARDIZATION AND REGULATION REFERENCES IN THE METERING AND BILLING AREA
EG 202 009-1 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS
ES 202 057-1 : 2.1.1 SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL
TS 102 845 : 1.2.1 USER GROUP; QUALITY OF ICT SERVICES; REQUIREMENTS FOR CHECK-UP ON METERING AND BILLING PROCESSES

ISO 19011:2011 Guidelines for auditing management systems
TS 102 845 : 1.2.1 USER GROUP; QUALITY OF ICT SERVICES; REQUIREMENTS FOR CHECK-UP ON METERING AND BILLING PROCESSES
TR 102 847 : 1.1.1 USER GROUP; QUALITY OF ICT SERVICES; STANDARDIZATION AND REGULATION REFERENCES IN THE METERING AND BILLING AREA

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Hardcopy - English
PDF - English
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