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UNE-ISO 10004:2015

Superseded
Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

Quality managemen. Customer satisfaction. Guidelines for monitoring and measuring
Available format(s)

Hardcopy , PDF

Superseded date

05-06-2019

Language(s)

Spanish, Castilian, English - Spanish, Castilian

Published date

06-05-2015

Committee
CTN 66/SC 1
DevelopmentNote
Supersedes UNE 66176 & UNE ISO/TS 10004. (05/2015)
DocumentType
Standard
Pages
42
PublisherName
Asociacion Espanola de Normalizacion
Status
Superseded
SupersededBy
Supersedes

Standards Relationship
ISO 10004:2012 Identical

ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO/TR 13425:2006 Guidelines for the selection of statistical methods in standardization and specification
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO 9001:2015 Quality management systems — Requirements
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary

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£80.54
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