Information technology. Service management. Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1

Available format(s)

Hardcopy , PDF

Superseded date

25-11-2015

Language(s)

Spanish, Castilian, English - Spanish, Castilian

Published date

28-12-2011

Publisher

Asociacion Espanola de Normalizacion

Committee	CTN 71/SC 40
DocumentType	Standard
Pages	35
PublisherName	Asociacion Espanola de Normalizacion
Status	Superseded
SupersededBy	UNE-ISO/IEC 20000-3:2015

Standards	Relationship
ISO/IEC TR 20000-3:2009	Identical

UNE 71020:2013

Incremental conformity model based on UNE-ISO/IEC 20000-1

ISO/IEC 17000:2004	Conformity assessment Vocabulary and general principles
ISO 19011:2011	Guidelines for auditing management systems
ISO/IEC 17050-1:2004	Conformity assessment Supplier's declaration of conformity Part 1: General requirements
ISO/IEC 27001:2013	Information technology — Security techniques — Information security management systems — Requirements
ISO/IEC 15504-5:2012	Information technology Process assessment Part 5: An exemplar software life cycle process assessment model
ISO/IEC 17021:2011	Conformity assessment Requirements for bodies providing audit and certification of management systems
ISO/IEC 27002:2013	Information technology Security techniques Code of practice for information security controls
ISO/IEC 17011:2004	Conformity assessment General requirements for accreditation bodies accrediting conformity assessment bodies
ISO/IEC 15504-2:2003	Information technology Process assessment Part 2: Performing an assessment
ISO/IEC 20000-1:2011	Information technology Service management Part 1: Service management system requirements
ISO/IEC 20000-2:2012	Information technology Service management Part 2: Guidance on the application of service management systems
ISO/IEC 17050-2:2004	Conformity assessment Supplier's declaration of conformity Part 2: Supporting documentation
ISO 9001:2015	Quality management systems — Requirements