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  • SAI GLOBAL - WEBSITE TERMS OF USE AND TERMS OF SALE


    Welcome to SAI Global InfoStore located at https://infostore.saiglobal.com (’Site’), which is owned and operated by ILI Limited, trading as SAI Global (‘we’, ‘the Company’, ‘ILI’, ‘SAI Global’, ‘our’ or ’us’, as applicable).  For further information about us and our contact details, please go to our Contact Us section.

    1) Site Terms of Use and Terms of Sale

    1.1 Please read these Terms, our Returns Policy, our Privacy Policy, our Cookie Policy and any other relevant terms carefully before you start to use the Site, as these will apply to your use of the Site and the Publications you order and purchase from the Site.  We recommend that you print or save a copy of these Terms for future reference. By using our Site, you confirm that you accept these Terms and that you agree to comply with them.

    1.2 Every time you wish to order a Publication from this Site, please check these Terms to ensure you understand the Terms which will apply at that time. These Terms were most recently updated on the date of posting that appears at the top of this page.

    2) Accessing and using the Site

    2.1 Anyone can access this Site using their web browser and internet connection. 

    2.2 You may not purchase a physical copy of a Publication from the Site if your delivery address is within the geographical areas listed in paragraph 11.3.

    2.3 We try to make the Site available at all times, but, of course, due to the inherent nature of online and internet based services, we cannot guarantee this.

    2.4 If you are a consumer, you have legal rights in relation to Publications that are faulty or not as described.  Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.  Nothing in these Terms will affect these legal rights.

    2.5 If you are a business or are acting in the course of a business, you confirm that you have authority to bind any business on whose behalf you use the Site to purchase Publications.

    3) Your privacy and our use of cookies

    3.1 We take your privacy very seriously.  Please read our Privacy Policy to see how we use your personal information.  

    3.2 Like many online services we use a feature called a 'cookie', which is a small data file that is sent to your browser from a web server and stored on your device's hard drive.  References in these Terms to ‘cookies’ also include other means of automatically accessing or storing information on your device.  By agreeing to these Terms, you are providing your consent for us to use cookies in the ways described in our Cookie Policy, however, you may delete any of these cookies at any time if you wish.  Please see our Cookie Policy for detailed information on the types of cookies we use on the Site, the purposes for which we use each cookie, how you can disable and enable the use of certain cookies and the consequences of doing so.

    4) Account registration

    4.1 To create an account please go to the account registration page and provide your e-mail address and a password  

    4.2 You must make sure that all the information you provide when you register with the Site is true, accurate, current and complete.

    4.3 If you change any of your registration details (e.g. email address, postal address), you must update your account.

    4.4 To help us maintain the security of the Site, you must keep your registration details confidential.  If you become aware of any misuse or unauthorised use of your registration details, then you must inform us immediately by sending us an email at standards@saiglobal.com.

    4.5 If you have breached, or we have justifiable reason to believe that you have breached, or will breach, these Terms, we may terminate or suspend your registration and/or access to the Site.

    4.6 You can close your account at any time as long as you do not have any outstanding orders.

    4.7 We reserve the right to delete your account and any personal data or other information associated with your use of the Site if there is no activity on your account for more than 36 consecutive months.

     
    WEBSITE GENERAL TERMS OF SALE

    5) Eligibility

    5.1 To complete an order via the Site you must possess a valid form of payment acceptable to us. Please refer to the Site for details of the payment cards and methods that we currently accept.

    6) Price

    6.1 The prices of the Publications will be as quoted on the Site from time to time.  We use our best efforts to ensure that the prices of Publications are correct at the time when the relevant information was entered onto the system.  

    6.2 Prices for our Publications may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.

    6.3 The price of a Publication excludes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being.

    6.4 The price of a Publication does not include delivery charges.  Our delivery charges are as quoted on the Site from time to time.

    6.5 The Site contains a large number of Publications.  It is always possible that, despite our best efforts, some of the Publications on the Site may be incorrectly priced.  We will normally check prices as part of our dispatch procedures so that: 

    6.5.1 where the Publication's correct price is less than the price stated on the Site at the time you placed your order, we will charge the lower amount when dispatching the Publications to you; and

    6.5.2 where the Publication's correct price is higher than the price stated on the Site at the time you placed your order, we do not have to provide the Publications to you at the incorrect (lower) price as the Contract between us, formed when we send you the Dispatch Confirmation, will not yet have been formed.  We will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Publication at the correct (higher) price or cancelling your order.  We will not process your order until we have your instructions.  If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.  

    7)  How to pay

    7.1 We currently accept various forms of payment for Publications including credit/debit card and other methods, through our third-party provider Worldpay.  Please refer to our Site for details of the payment cards and methods that we currently accept.  When placing an order, you confirm that the form of payment that you use to make payment to us is yours and that you have authority to place the order. In order to make a payment through our third-party provider, you may have to accept the terms of a licence agreement with that third party.  You acknowledge that we have no responsibility or control over such third-party software.

    7.2 Payment for the Publications and all applicable delivery charges is taken in advance.  

    8)  Availability of publications 

    8.1 We may make changes to or discontinue any Publications available on this Site at any time and without notice.

    9)  Our liability if you are a consumer

    9.1 This paragraph 9 only applies if you are a consumer.  

    9.2 If we fail to comply with our obligations to you in connection with any Contract, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable.  Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

    9.3 We only supply the Publications for domestic and private use.  You agree not to use the Publication(s) for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

    9.4 We do not in any way exclude or limit our liability under or in connection with any Contract for:

    9.4.1 death or personal injury caused by our negligence;

    9.4.2 fraud or fraudulent misrepresentation;

    9.4.3 any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); 

    9.4.4 any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

    9.4.5 defective publications under the Consumer Protection Act 1987.

    10)  Our liability if you are a business customer

    10.1 This paragraph 10 only applies if you are a business customer.  

    10.2 We only supply the Publications for internal use by your business, and you agree not to use the Publications for any re-sale purposes.

    10.3 Nothing in these Terms limits or excludes our liability for: 

    10.3.1 death or personal injury caused by our negligence;  

    10.3.2 fraud or fraudulent misrepresentation; or

    10.3.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession).

    10.4 Subject to paragraph 10.3, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with any Contract for: 

    10.4.1 any loss of profits, sales, business or revenue, whether direct or indirect; 
     
    10.4.2 loss or corruption of data, information or software;

    10.4.3 loss of business opportunity;

    10.4.4 loss of anticipated savings;

    10.4.5 loss of goodwill; or

    10.4.6 any indirect, consequential loss, special or exemplary damages.   

    10.5 Subject to paragraph 10.3 and paragraph 10.4 our total liability to you in respect of all other losses arising under or in connection with any Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 100% of the price of the Publications.

    10.6 Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Publications.  Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.  In particular, we will not be responsible for ensuring that the Publications are suitable for your purposes.


    WEBSITE TERMS OF SALE: PHYSICAL COPIES OF PUBLICATIONS

    11)  Publications

    11.1 Any images of Publications (or the packaging of Publications) on the Site are for illustrative purposes only.  Your physical copy of a Publication may vary slightly from those images.   

    11.2 All Publications shown on the Site are subject to availability. 

    11.3 We are not able to deliver physical copies of Publications to the following geographical areas:

    11.3.1 Central African Republic - CF 
    11.3.2 Comoros 
    11.3.3 Cuba 
    11.3.4 Equatorial Guinea - GQ 
    11.3.5 Falklands 
    11.3.6 Guinea Bissau - GW
    11.3.7 Iran - IR 
    11.3.8 Johnston Island 
    11.3.9 Kiribati Korea, North (North Korea) 
    11.3.10 Mayotte Island Myanmar - MM 
    11.3.11 Nauru 
    11.3.12 Niue 
    11.3.13 Saint Pierre Et Miquelon 
    11.3.14 Sao Tome & Principe 
    11.3.15 Sierra Leone - SL
    11.3.16 Solomon Islands
    11.3.17 Somalia - SO 
    11.3.18 St. Helena (S. Atlantic) 
    11.3.19 Sudan - SD
    11.3.20 Syria - SY 
    11.3.21 Tajikistan 
    11.3.22 Tokelau Islands 
    11.3.23 Turkmenistan, Republic Of - TM 
    11.3.24 Tuvalu 
    11.3.25 Wake Islands.

    12)  How the Contract for the sale of physical copies of Publications is formed between you and us

    12.1 Your order is an offer to buy from us.  When you are placing an order for a physical copy of a Publication, the following steps have to take place before a contract for the sale of Publications (‘Contract’) is made between us in relation to your order:

    12.1.1 After choosing the Publication(s) you may place your order for your Publication by pressing the “Proceed to Checkout” button. You may sign in to your account if you have one, or choose “Continue as Guest”. At the end of the check-out process you will be asked to submit your payment details to us.   

    12.1.2 Before placing your order, the check-out process will give you the opportunity to review and, if necessary, to change your selection of Publication(s) and/or correct any errors in your order information.  Please take the time to read and check your order at each page of the order process.

    12.1.3 You will be asked to click to confirm that you accept our Terms.  If you do not wish to be bound by what you read, you should not place any orders through the Site.

    12.1.4 Once you have submitted your order details, you will see an on-screen acknowledgement that your order has been placed.  You will receive a receipt for your payment and an acknowledgement of your order by email. 

    12.2 If we are unable to supply you with a Publication, for example because that Publication is not in stock or no longer available or because of an error in the price on our Site, we will inform you of this by email and we will not process your order.  If you have already paid for the Publication, we will refund you the full amount as soon as possible, by the same method in which the payment was originally made.

    13)  Delivery 

    13.1 Your order will be fulfilled by the estimated delivery date set out in the Dispatch Confirmation, unless prevented by circumstances beyond our reasonable control.  If we are unable to meet the estimated delivery date because of such circumstances, we will contact you with a revised estimated delivery date.  
     
    13.2 We will deliver the Publication(s) to the address you give us.
     
    13.3 The Publication(s) will be your responsibility from the completion of delivery.

    14) International delivery

    14.1 We deliver to all countries, except for those listed at paragraph 11.3 (‘International Delivery Destinations’).  However there are restrictions on some Publications for certain International Delivery Destinations, so please review the information on that page carefully before ordering Publications.   

    14.2 If you order Publications from the Site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.  Please note that we have no control over these charges and we cannot predict their amount.

    14.3 You will be responsible for payment of any such import duties and taxes.  Please contact your local customs office for further information before placing your order.

    14.4 You must comply with all applicable laws and regulations of the country for which the Publications are destined.  We will not be liable or responsible if you break any such law.

    WEBSITE TERMS OF SALE: DOWNLOADABLE COPIES OF PUBLICATIONS 

    15) Purchasing Electronic Copies of Publications

    15.1 You can purchase the Publications on this Site by way of download. Please see paragraph 18.1 below for step-by-step instructions on how to place an order with us.  

    15.2 Please refer to the Site for details about the formats in which we make our Publications available.  It is your responsibility to check which format suits your needs best and will enable you to successfully receive and access any purchased Publication download (and exercise your rights under these Terms) before you place an order with us. You can find a description of the format(s), their suitability and further details about the operating environment necessary for your full enjoyment of the Publications on the Site.  Please note that we may modify the format(s) in which we make the Publications available and our description of them from time to time, so you should always check these before making any purchase, and retain a copy for your records.

    16) Making a Contract for the sale of Publications online

    16.1 Your order is an offer to buy from us.  When you are placing an order, the following steps have to take place before a contract for the sale of Publications (‘Contract’) is made between us in relation to your order  

    16.2 After choosing the Publication(s) you may place your order for your Publication by pressing the “Proceed to Checkout” button. You may sign in to your account if you have one, or choose “Continue as Guest”. At the end of the check-out process you will be asked to submit your payment details to us. 

    16.3 Before placing your order, the check-out process will give you the opportunity to review and, if necessary, to change your selection of Publication(s) and/or correct any errors in your order information.  Please take the time to read and check your order at each page of the order process.

    16.4 You will also be asked to click to confirm that:

    16.4.1 you accept our Terms;  

    16.4.2 you consent to us making the Publication available to you before the end of the legal cancellation period of 14 days; and

    16.4.3 you acknowledge that this means you will no longer have any legal right to cancel the Contract.

    16.5 If you do not wish to be bound by what you read, or you do not consent to the supply of the Publication within the 14 day cancellation period, you should not place any orders through the Site.  

    16.6 If you click to confirm your order, you will see an on-screen acknowledgement that your order has been placed.  You will receive a receipt for your payment and order confirmation by email.

    16.7 A Contract for the sale of the Publication is made between us at the time we make the Publication available to you for download, whether by sending you a link to your purchase in the order confirmation email or otherwise.  Accordingly, nothing that we say or do will amount to any acceptance of your offer until we actually make the Publication available to you to view, download or otherwise access, at which point a Contract will be made between us unless, prior to making the Publication available, we have notified you that we do not accept your order. 

     17) Cancellation rights  

    17.1 When you place an order with us for a Publication, our service to you begins immediately because we will start taking steps to fulfil your order straight away, even if it might take a short while before the order is fulfilled.  By accepting these Terms, you consent to us making the Publication available to you within the 14 day legal cancellation period and you acknowledge that you will not be able to cancel any order you place with us for our Publications once we have made the Publication available to you.  This does not affect your statutory rights if the Publication is defective.  

    17.2 If you wish to cancel your order, you must do so before we have made the Publication available to you. You may notify us that you wish to cancel your order by contacting us by email or by post using the details in our contact details section.
     
    17.3 If a particular Publication becomes unavailable following purchase but prior to your first download of that Publication, your sole remedy is a refund of the purchase price paid for the unavailable Publication.  Where, however, the Publication becomes unavailable after you have downloaded at least one copy of the Publication, you will not be entitled to a refund.  We will not, in any case, be obliged to provide you with a copy of the Publication (but we may choose to, in which case you will not be entitled to a refund).

    18)  Defective and replacement Publications

    18.1 If you receive a corrupted copy, incorrect file format version or incomplete copy of your Publication, please contact us in the first instance.  You will need to quote your order number and the details of the Publications ordered with which you are experiencing issues, so please have these to hand.  

    18.2 If you have suffered a loss of your Publication through failure of your hardware device, damage, theft or destruction, we may, solely at our discretion, provide you with another copy of your previously purchased Publication.  This will count as one of the limited number of copies that you are permitted to make (see paragraph 19.3 below).  If you lose your Publication in this way, please refer to contact us in the first instance.

    19) Use and limitation of use of Publications  

    19.1 When you buy a downloadable Publication from us, what you are buying is the right to use that Publication in the way we explain below, for your own personal, non-commercial use only:   

    19.2 You may download one (1) copy of each Publication you purchase for storage and use on your reading/listening system, which could be your computer, your tablet, your MP3 player, your mobile phone, your eBook reader or any other compatible electronic device, or any compatible reading/listening device. 

    19.3 Further to paragraph 19.2 above, the Publication you have purchased will remain available for download for seven days after receipt of confirmation, and thereafter removed for copyright restriction purposes.  As the purchaser you can request from our Customer Service teams a reactivation of the download period, provided that any such copy:

    19.3.1 is downloaded by you;  
     
    19.3.2 is for your own private use; and

    19.3.3 is not to be used for purposes which are directly or indirectly commercial.

    19.4 You may not and may not permit others to do any of the following in relation to any Publication, any copy of a Publication or extract from a Publication or copy of a Publication:   

    19.4.1 sell, distribute, loan, share, give or lend the Publication or extract to any other person, including to your friends;

    19.4.2 communicate to the public, publicly perform, transmit, broadcast or use the Publication or extract for any promotional purposes;

    19.4.3 translate, modify, adapt or create any derivative works of the Publication or extract;

    19.4.4 print-on-demand or copy or burn the Publication or extract to a device whose principal function is to act as a storage device, e.g. a CD/DVD or USB stick, or store the Publication or extract in the cloud, except for a single copy for back-up purposes;

    19.4.5 remove or in any way amend or tamper with any copyright or trade mark notice or other identifier contained in the Publication or extract; or

    19.4.6 make any use of the Publication or extract in any form, by any manner or for any purpose (whether commercial or non-commercial), except as expressly set out in paragraph 19.1 above). 

    19.5 Please be aware that if you use any of the Publications or extracts in a way other than is specifically permitted under these Terms, you may be infringing copyright or other rights and therefore may be exposed to civil and/or criminal legal action.

     
    WEBSITE GENERAL TERMS OF USE

    20) Promises, liability and disclaimer

    20.1 The Site is provided on an "as is" and “information only” basis.  To the fullest extent permissible under applicable law, we disclaim any and all promises, warranties, conditions, or representations relating to the Site, and its content, and any Publication whether express, implied, oral or written.  In particular we do not make any promises as to the truth, accuracy, integrity, quality or completeness of the content or information that appears on the Site or within a Publication and you should not rely on it being accurate, truthful or complete.  

    20.2 You agree that your access and use of the Site and its content and the Publications is at your own risk.  We do not have any knowledge of, or control over, the particular purposes for which the information and content available on the Site is used.  The content and information that we make available on the Site is provided for information only. Accordingly, we exclude any and all liability for any loss of any nature suffered by you as a direct or indirect result of your use of any of the information or content available on the Site or of making any decision, or refraining from making any such decision, based wholly or partly on any expression of opinion, statement or other information contained in the content available on the Site. 

    20.3 By using the Site you acknowledge and accept the inherent risks, characteristics and limitations of the Internet, particularly in terms of technical performance of the Site, response times to view, verify or transfer information; and the risks inherent in all third party links, connections and transfers via the Internet.  Accordingly we do not make any promises about the availability or accessibility of the Site or promise that your access to the Site, the content on it or the services we provide will be delivered uninterrupted, in a timely manner or error-free.

    20.4 We make no promises in respect of any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair a computer's functionality or operation including transmission arising from your download of any content, software you use to download the content, the Site or the servers that make it available.  In this respect you agree that it is your responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any such bugs, viruses or other such harmful programming routines. Any content downloaded or otherwise obtained through the use of the Site is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content.

    20.5 We will not be responsible or liable to any visitors browsing the pages of this Site for:

    20.5.1 any form of indirect, consequential or special loss; or 

    20.5.2 any financial loss or loss of data, opportunity, goodwill or reputation, in each case whether such loss is direct or indirect.

    20.6 There are certain liabilities which we cannot exclude by law and nothing in these Terms excludes or limits our liability for the following:

    20.6.1 for death or personal injury caused by our negligence;   

    20.6.2 fraud or fraudulent misrepresentation; or

    20.6.3 any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude its liability.  

    20.7 If we are found to be liable, our total liability in respect of all claims made against us in connection with these Terms (other than those mentioned in paragraph 20.6) is as follows: 

    20.7.1 In relation to any claims not mentioned above in this paragraph 20.7, our liability shall be limited to £100.

    21)  Compensation

    21.1 You agree only to use the Site in accordance with these Terms. You agree that you will compensate us (and our employees, officers, agents and suppliers) in full for any damages, losses, costs and expenses, including reasonable legal fees we incur that arise out of any breach by you of these Terms (including any actions you take which disrupt access to and/or the functioning of the Site) or any liability we incur as a result of the use of the Site by you and any other person that uses your account.

    22)  Our content

    22.1 All of the content on the Site is owned by (and all copyright, trade mark and other intellectual property rights in that content, shall at all times remain vested in) us or our licensors and is protected by UK and international copyright and other intellectual property laws.  

    22.2 Our content includes any information or other material found on or via the Site, including without limitation text, databases, graphics, videos, software and all other features found on or via the Site. 

    22.3 We make the Site and our content available through the Site for your personal, non-commercial use only.  You may view the Site’s pages and content online and may, where necessary, print individual pages of the Site on paper (but not photocopy them) and store such pages in electronic form on your computer for your non-commercial use, provided you keep intact all and any copyright and proprietary notices.  You may not otherwise reproduce, modify, copy or distribute or use any of the content on the Site, including any downloadable Publications that you purchase from us, other than as expressly permitted under these Terms without our prior written consent.  For further information on how you may use any downloads that you purchase from us, please see paragraph 19 of these Terms.

    22.4 To be clear, you are not in any circumstances permitted to:

    22.4.1 make commercial use of any such content;  

    22.4.2 edit any such content; or

    22.4.3 remove, obscure or otherwise tamper with any copyright and proprietary notices that relate to, or are contained within, the content.

    22.5 The trade marks appearing on the Site are owned by us or our licensors.  No permission is given in respect of the use of any of these marks or brands, and any such use may constitute an infringement of the holder’s rights.  

    23) General prohibitions on access and use of this Site

    23.1 You may use the Site only for lawful purposes.  You may not use the Site: 

    23.1.1 in any way that breaches any applicable local, national or international law or regulation;

    23.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

    23.1.3 for the purpose of harming or attempting to harm minors in any way; or

    23.1.4 to knowingly transmit, send or upload any data or other material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

    23.2 You also agree:

    23.2.1 not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our Terms;

    23.2.2 not to access without authority, interfere with, damage or disrupt:

    a) any part of the Site;  

    b) any equipment or network on which the Site is stored; 

    c) any software used in the provision of the Site; or 

    d) any equipment or network or software owned or used by any third party.  

    23.3 You shall not carry out data mining, screen scraping or crawling of this Site, its pages or its content or use any process or processes that send automated queries to this Site unless you have obtained our prior written consent.  

    24)  Third-Party software

    24.1 You acknowledge that you may need to download and activate certain software in order to use certain content provided and sold on the Site.  This software will be clearly identified on the Site.  

    24.2 In order to use such third-party software or technology, you may have to accept the terms of a licence agreement with that third party.  You acknowledge that we have no responsibility or control over such third-party software.

    25)  Links

    25.1 You acknowledge that the Site may include links to third-party websites.  We do not review these third-party websites nor have any control over them, and we are not responsible for the websites or their content or availability.  

    25.2 We do not therefore endorse, or make any representations about, them or any content found there or any results that may be obtained from using them.

    25.3 If you decide to access any of these third-party websites, you do so entirely at your own risk.

    25.4 If you use a linked site, any personal information you give them will be dealt with in line with their privacy policy, not ours, so please ensure that you read their terms and conditions and privacy policy before you use their websites and provide any personal information.

    26) Written communications 

    26.1 Applicable laws require that some of the information or communications we send to you should be in writing.  When using the Site, you accept that communication with us will be mainly electronic.  We will contact you by email or provide you with information by posting notices on the Site.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

    27)  General

    27.1 Severability.  If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms will not be affected and shall remain in force.  For the avoidance of doubt, should these Terms or any part of them be deemed void or voidable, this shall not affect the validity of any licence provided under these Terms.

    27.2 Reliance on these Terms.  We intend to rely on these written Terms and any document expressly referred to in them in relation to the subject matter of any contract between us.  We and you will be legally bound by these Terms.

    27.3 Events or circumstances beyond our reasonable control.  If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control. In such circumstances including fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, our inability or delay in performing our obligations will not be deemed to be in breach of contract.

    27.4 References to ‘including’ and other similar expressions.  In these Terms, words that appear after the expression ‘include’, ‘including’, ‘other’, ‘for example’, ‘such as’ or ‘in particular’ (or any similar expression) will not limit the meaning of the words appearing before such expression.
     
    27.5 Assignment.  You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

    27.6 Waiver.  If you breach these Terms and we choose to ignore your breach, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms again.

    27.7 Exclusion of third party rights.  These Terms do not create any right enforceable by any person who is not a party to them (or any contract made under them), except that the provisions of these Terms may be enforced by any of our licensors subject to and in accordance with the Contracts (Rights of Third Parties) Act 1999.

    27.8 Language.  These Terms may be presented to you in more than one language. However, the English language version of these Terms shall prevail.  The contract between us will be concluded in English.

    27.9 Governing law and jurisdiction.  Any disputes or claims between us arising out of or in connection with these Terms or any contract made under them (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales.  Any disputes or claims arising shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.  Nothing in this paragraph shall deprive consumers of the right to bring or defend proceedings in their home state nor of the protection afforded to them by the mandatory rules of law of the country in which they live.

    28) Changes to these Terms

    28.1 We may make changes to these Terms at any time by sending you an email with the modified Terms or by posting a copy of them on the Site.  Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier.  If you continue to use the Site after that period has expired, it means that you accept any such changes.  

    29) Contact us  

    29.1 This Site is owned by ILI Limited, trading as SAI Global, a company incorporated in England.  The registered office address of ILI Limited is PO Box 6236, Partis House Davy Avenue, Knowlhill, Milton Keynes, MK1 9ES. Our registered company number is 05605930.   

    29.2 If you have any queries or concerns regarding these Terms, you may contact us by telephoning our customer service team at 0203 327 3141 or by e-mailing us at standards@saiglobal.com.  


    www.saiglobal.com
    Dated: February 2017