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    SAC GB/T 28227-2 : 2011

    GUIDELINES FOR THE IMPLEMENTATION OF THE QUALITY MANAGEMENT SYSTEM OF CULTURAL SERVICE - PART 2: INDOOR MUSEUM

    Standardization Administration of China

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    SAC GB 21551-5 : 2010

    ANTIBACTERIAL AND CLEANING FUNCTION FOR HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - PART 5: PARTICULAR REQUIREMENTS FOR ELECTRIC WASHING MACHINE

    Standardization Administration of China

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    DS EN 15221-3 : 2011

    FACILITY MANAGEMENT - PART 3: GUIDANCE ON QUALITY IN FACILITY MANAGEMENT

    Danish Standards

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    DS EN 15221-5 : 2011

    FACILITY MANAGEMENT - PART 5: GUIDANCE ON FACILITY MANAGEMENT PROCESSES

    Danish Standards

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    SAC GB/T 28227-4 : 2011

    GUIDELINES FOR THE IMPLEMENTATION OF THE QUALITY MANAGEMENT SYSTEM OF CULTURAL SERVICE - PART 4: SALES AND LEASING OF AUDIO-VIDEO PRODUCTS

    Standardization Administration of China

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    SAC GB/T 28003 : 2011

    STANDARD OF SERVICE QUALITY SPECIFICATIONS OF CENTRAL RECREATION DISTRICT

    Standardization Administration of China

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    DS CEN GUIDE 15 : 2012

    GUIDANCE DOCUMENT FOR THE DEVELOPMENT OF SERVICE STANDARDS

    Danish Standards

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    DIN-FACHBERICHT 116 : 2002

    STANDARDISIERUNG IN DER DEUTSCHEN DIENSTLEISTUNGSWIRTSCHAFT - POTENZIALE UND HANDLUNGSBEDARF

    German Institute for Standardisation (Deutsches Institut für Normung)

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    DIN PAS 1090 : 2009

    DEMANDS ON INFORMATION SYSTEMS FOR COLLECTING, COMMUNICATING AND SERVING OF RELEVANT SERVICE INFORMATION WITHIN THE TECHNICAL CUSTOMER SERVICE

    German Institute for Standardisation (Deutsches Institut für Normung)

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    NFX 50 722 : 2005

    QUALITY OF SERVICES - MEASUREMENT, MONITORING AND IMPROVING THE SERVICE QUALITY: RECOMMENDATIONS - GUIDELINES

    Association Francaise de Normalisation

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