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    TR 4887-2008

    Call centre standards scoping study

    Standards Australia

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    DR HB 332

    Coaching in organizations

    Standards Australia

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    HB 332-2011

    Coaching in organizations

    Standards Australia

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    DR AS/NZS ISO 10001 CP

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

    Standards Australia

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    DR AS/NZS ISO 10003 CP

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

    Standards Australia

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    AS/NZS ISO 10001:2012

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

    Standards Australia

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    AS ISO 19600:2015

    Compliance management systems - Guidelines

    Standards Australia

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    DR AS/NZS ISO 9000:2015

    Quality management systems - Fundamentals and vocabulary

    Standards Australia

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    DR AS/NZS ISO 9001:2015

    Quality management systems - Requirements

    Standards Australia

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    AS/NZS ISO 9000:2016

    Quality management systems - Fundamentals and vocabulary

    Standards Australia

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