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TAGUNGSBAND ZUR FQS-FORSCHUNGSTAGUNG '01 - "ZUKUNFT QUALITAET"
Beuth Verlag GmbH
TAGUNGSBAND ZUR FQS-FORSCHUNGSTAGUNG "ZUKUNFT QUALITAET - RISIKEN BEHERRSCHEN" 2007
QUALITAET - MADE IN GERMANY - POSITIONSPAPIER DER FQS ZUR ZUKUNFTSGESTALTUNG IM QUALITAETSMANAGEMENT
QUALITAETSMANAGEMENT FUER KLEINE UND MITTLERE UNTERNEHMEN DER VERBRAUCHSGUETERINDUSTRIE
FEHLERDATENMODELL ZUM UNTERNEHMENSUEBERGREIFENDEN QUALITAETSDATENAUSTAUSCH
ENTWICKLUNG EINES SYSTEMKONZEPTES FUER RECHNERUNTERSTUETZTE SCHULUNGSPROGRAMME IM BEREICH DES QUALITAETSMANAGEMENTS
CHANGE MANAGEMENT - SYSTEMATIK ZUR UNTERNEHMENSKULTURGERECHTEN UMSETZUNG ORGANISATORISCHER VERAENDERUNGSPROZESSE
QUALITAETSSICHERUNG IN DIENSTLEISTUNGSPROZESSEN. THEORETISCHE GRUNDLAGEN FUER DIE STRATEGISCHE PLANUNG VON QUALITAETSZIELEN IM DIENSTLEISTUNGSBEREICH - FORSCHUNGSBERICHT
UNTERSTUETZUNG VON SERVICEABTEILUNGEN DURCH SEMANTIC WEB-TECHNOLOGIEN
QUALITAETSMANAGEMENT FUER KLEINE UND MITTLERE DIENSTLEISTUNGSUNTERNEHMEN
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