12/30217711 DC : 0
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
BS ISO 14785 - TOURIST INFORMATION OFFICES - TOURIST INFORMATION AND RECEPTION SERVICES - REQUIREMENTS
Hardcopy , PDF
04-30-2014
English
Foreword
Introduction
1 Scope
2 Terms and definitions
3 Service provision
4 Resources
Annex A (informative) - Consumers' rights
Annex B (informative) - The responsible tourist and
traveler
Annex C (informative) - Accessibility
Annex D (informative) - Environmental awareness
Bibliography
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