16/30300699 DC : 0
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Hardcopy , PDF
08-31-2017
English
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Customer Experience
5 Client relationship with the CCC
BIBLIOGRAPHY
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