16/30336264 DC : 0
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Hardcopy , PDF
07-31-2017
English
Foreword
1 Scope
2 Normative references
3 Terms and definitions
4 Symbols and abbreviated terms
5 SQO Cloud Service Qualitative
Objective Conformance
6 Relationship between the Cloud Service Agreement
and cloud SLAs
7 Cloud SLA Management
8 The role of cloud service level objectives, cloud service
qualitative objectives,
metrics, remedies, and exceptions in the cloud SLA
9 Cloud SLA components
10 Cloud SLA content areas and their components
Bibliography
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