ANSI/ISO/ASQ Q10014:2006
Current
The latest, up-to-date edition.
Quality Management - Guidelines For Realizing Financial And Economic Benefits
Hardcopy , PDF
English
08-31-2006
Foreword Introduction1 Scope2 Normative references 3 Terms and definitions4 Structure of this standard5 Application of the management principles 5.1 Customer focus 5.2 Leadership 5.3 Involvement of people 5.4 Process approach 5.5 System approach to management 5.6 Continual improvement 5.7 Factual approach to decision making 5.8 Mutually beneficial supplier relationshipsAnnex A (informative) Self-assessment of implementation of management principlesAnnex B (informative) Brief summaries of methods and tools referenced in Clause 5Bibliography
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