ARMA TR-21 : 2012
Current
Current
The latest, up-to-date edition.
USING SOCIAL MEDIA IN ORGANIZATIONS
Published date
11-09-2012
Foreword
Acknowledgments
1 Scope
2 Purpose
3 Definitions
4 Social Media Governance
5 Laws and Regulations
6 Technology and Infrastructure
7 Risk Management and Behavioral Norms
8 Social Media Policy in Organizations
9 Recordkeeping Controls
10 Change Management
11 Training
12 Audit and Evaluation
Appendix A: Policy Development Workflow
Bibliography
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