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AS/NZS 3905.3:1994

Withdrawn
Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

Quality system guidelines - Guide for the hospitality industry
Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Withdrawn date

08-17-2018

Language(s)

English

Published date

01-01-1994

Publisher

Standards Australia

Preview

1 - AS/NZS 3905.3:1994 EXCELLENCE IN HOSPITALITY QUALITY SYSTEM GUIDELINES - GUIDE FOR THE HOSPITALITY INDUSTRY
4 - PREFACE
5 - CONTENTS
6 - AN INTRODUCTION TO QUALITY SYSTEM STANDARDS
7 - 1 SCOPE AND FIELD OF APPLICATION (Clause 1)
8 - 2 & 3 REFERENCES AND DEFINITIONS (Clauses 2 and 3)
9 - 4 QUALITY SYSTEM REQUIREMENTS (Clause 4)
10 - 4.1 MANAGEMENT RESPOSIBILITY
10 - 4.1.1 Quality Policy
11 - 4.1.2 Organization
15 - 4.1.3 Management Review
16 - 4.2 QUALITY SYSTEM
17 - 4.3 CONTRACT REVIEW
20 - 4.4 DESIGN CONTROL
24 - 4.5 DOCUMENT AND DATA CONTROL
28 - 4.6 PURCHASING
29 - 4.7 CUSTOMER-SUPPLIED PRODUCT
30 - 4.8 PROCUCT IDENTIFICATION AND TRACEABILITY
31 - 4.9 PROCESS CONTROL
33 - 4.10 INSPECTION AND TESTING
36 - 4.11 INSPECTION, MEASURING AND TEST EQUIPMENT
37 - 4.12 INSPECTION AND TEST STATUS
38 - 4.13 CONTROL OF NONCONFORMING PRODUCT
39 - 4.14 CORRECTIVE AND PREVENTIVE ACTION
40 - 4.15 HANDLING, STORAGE, PACKAGING AND DELIVERY
41 - 4.16 CONTROL OF QUALITY RECORDS
43 - 4.17 INTERNAL QUALITY AUDITS
44 - 4.18 TRAINING
46 - 4.19 SERVICING
47 - 4.20 STATISTICAL TECHNIQUES

Provides guidelines for the implementation of quality systems and quality improvement programs in hospitality industries such as hotels, motels, clubs, restaurants and caterers, based on the requirements of AS 3901/NZS 9001/ISO 9001. Developed jointly by Standards Australia/Standards New Zealand and Tourism Training Australia, it provides links to training programs in the hospitality industry and the 'Excellence in Hospitality' program.

Committee
QR-002
DocumentType
Standard
ISBN
0 7262 9049 1
Pages
42
PublisherName
Standards Australia
Status
Withdrawn
Supersedes

First published as Joint Standard AS/NZS 3905.3:1994.

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AS/NZS 3905.14:1998 Quality system guidelines - Guide to AS/NZS ISO 9001, 9002 and 9003 for health services
SAA/SNZ HB66:1996 ISO 9000 For Small Businesses - What to do

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Hardcopy - English
PDF 1 User - English
PDF 3 Users - English
PDF 5 Users - English
PDF 9 Users - English
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