AS/NZS ISO 9004:2000
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
03-13-2023
English
12-15-2000
Provides guidance on applying quality management systems to the achievement of performance improvement. This extends beyond the requirements of AS/NZS ISO 9001 to the overall performance of the organization and the satisfaction of customers and other interested parties. This Standard is identical with and has been reproduced from ISO 9004:2000.
This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently the potential for improvement of the performance of an organization. When compared to ISO 9001, the objectives of customer satisfaction and product quality are extended to include the satisfaction of interested parties and the performance of the organization.This International Standard is applicable to the processes of the organization and consequently the quality management principles on which it is based can be deployed throughout the organization. The focus of this International Standard is the achievement of ongoing improvement, measured through the satisfaction of customers and other interested parties.This International Standard consists of guidance and recommendations and is not intended for certification, regulatory or contractual use, nor as a guide to the implementation of ISO 9001.
| CommentClosesDate |
11-15-2001
|
| Committee |
SM-001
|
| DocumentType |
Standard
|
| ISBN |
0 7337 3706 4
|
| Pages |
56
|
| PublisherName |
Standards Australia
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes | |
| UnderRevision |
| Standards | Relationship |
| ISO 9004:2000 | Identical |
First published in Australia as AS 3904-1987/ISO 9004:1987.First published in New Zealand as NZS 5600.2:1987.AS 3904-1987/ISO 9004:1987 and NZS 5600.2:1987 redesignated in 1990 as Joint Standard AS 3904.1-1987/NZS 9004.1:1990/ISO 9004:1987.Jointly revised and redesignated as Joint Standard AS/NZS ISO 9004.1:1994.Jointly revised and redesignated as AS/NZS ISO 9004(Int):2000.Jointly revised and designated as AS/NZS ISO 9004:2000. First published in Australia as AS 3904-1987/ISO 9004:1987. First published in New Zealand as NZS 5600.2:1987. AS 3904-1987/ISO 9004:1987 and NZS 5600.2:1987 redesignated in 1990 as Joint Standard AS 3904.1-1987/NZS 9004.1:1990/ISO 9004:1987. Jointly revised and redesignated as Joint Standard AS/NZS ISO 9004.1:1994. Jointly revised and redesignated as AS/NZS ISO 9004(Int):2000. Jointly revised and designated as AS/NZS ISO 9004:2000.
| AS/NZS ISO 9000:2000 | Quality management systems - Fundamentals and vocabulary |
| AS 3750.18-2002 | Paints for steel structures Moisture cure urethane (single-pack) systems |
| MP 87.2:2007 | Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) Recognized Service Facilities Program - Basic rules and procedures |
| AS/NZS 1905.1:1997 | Components for the protection of openings in fire-resistant walls Fire-resistant doorsets |
| AS 1442-2007 | Carbon steels and carbon-manganese steels - Hot rolled bars and semifinished products (Reconfirmed 2017) |
| HB 90.2-2000 | The Service Industry Handbook Guide to ISO 9001:2000 (Reconfirmed 2016) |
| AS 1599-2006 | Pressure-sensitive and water activated adhesive tape for packaging and office applications |
| AS 1617.1-2003 | Refractory bricks and shapes Fireclay |
| AS 3585-2008 | End fittings for synthetic flat-webbing and round slings (Reconfirmed 2019) |
| AS 3582.2-2001 | Supplementary cementitious materials for use with portland and blended cement Slag - Ground granulated iron blast-furnace |
| AS/NZS 3584.1:2008 | Diesel engine systems for underground coal mines Fire protected - Heavy duty |
| AS 2740-2001 | Wedge-type sockets |
| AS/NZS 2080:2006 | Safety glazing for land vehicles |
| HB 393-2011 | Bunk beds for the short-term rental accommodation industry |
| AS/NZS 4380:2001 | Motor vehicles - Cargo restraint systems - Transport webbing and components |
| AS/NZS 3584.1:2005 | Diesel engine systems for underground coal mines Fire protected - Heavy duty |
| AS 1357.1-2004 | Valves primarily for use in heated water systems - Protection valves |
| AS 1085.10-2002 | Railway track material Rail anchors |
| AS 1901-2004 | Electroplated coatings - Gold and gold alloys |
| AS 2309-2008 | Durability of galvanized and electrogalvanized zinc coatings for the protection of steel in structural applications - Atmospheric |
| AS 4123.5-2008 | Mobile waste containers Performance requirements and test methods |
| AS ISO 10017-2006 | Guidance on statistical techniques for ISO 9001:2000 (ISO/TR 10017, Ed. 2.0 (2003) MOD) |
| AS/NZS 1328.2:1998 | Glued laminated structural timber Guidelines for AS/NZS 1328: Pt 1 for the selection, production and installation of glued laminated structural timber |
| AS 4049.4-2006 | Paints and related materials - Pavement marking materials High performance pavement marking systems |
| AS 2319-2001 | Rigging screws and turnbuckles |
| AS 1085.13-2002 | Railway track material Spring fastening spikes for sleeper plates (Reconfirmed 2013) |
| AS 1410-2003 | Sterilizers - Steam - Pre-vacuum |
| AS 1406-2004 | Electroplated coatings - Nickel and chromium on plastics for decorative applications (Reconfirmed 2017) |
| AS 2423-2002 | Coated steel wire fencing products for terrestrial, aquatic and general use (Reconfirmed 2021) |
| AS 4797-2009 | Stainless steel chain for lifting purposes (Reconfirmed 2019) |
| AS 5039-2008 | Security screen doors and security window grilles |
| AS 1085.20-2006 | Railway track material - Part 20: Welding of steel rail |
| AS 1085.18-2003 | Railway track material Screw spikes and threaded inserts |
| AS 1447-2007 | Hot-rolled spring steels (Reconfirmed 2017) |
| AS 4672.1:2007 | Steel prestressing materials General requirements |
| AS 4256.1-2006 | Plastic roof and wall cladding materials General requirements (Reconfirmed 2018) |
| AS/NZS 3582.3:2002 | Supplementary cementitious materials for use with portland and blended cement Amorphous silica |
| HB 139-2003 | Guidance on Integrating the Requirements of Quality, Environment, and Health and Safety Management System Standards |
| AS/NZS 3750.7:2009 | Paints for steel structures Aluminium paint (Reconfirmed 2021) |
| AS 4728-2005 | Electric resistance welded steel pipe for pressure purposes (Reconfirmed 2016) |
| HB 139-2003 | Guidance on Integrating the Requirements of Quality, Environment, and Health and Safety Management System Standards |
| AS 1085.17-2003 | Railway Track Material Steel Sleepers (Reconfirmed 2013) |
| AS/NZS 1576.2:2009 | Scaffolding Couplers and accessories |
| AS/NZS 1594:2002 | Hot-rolled steel flat products (Reconfirmed 2016) |
| AS 3775.1-2004 | Chain slings - Grade T Product specification |
| AS 1085.2-2002 | Railway track material Fishplates |
| AS 1418.10(INT)-2004 | Cranes, hoists and winches Elevating work platforms |
| AS 4506-2005 | Metal finishing - Thermoset powder coatings |
| AS 1085.3-2002 | Railway track material Sleeper plates (Reconfirmed 2013) |
| AS/NZS 4345:2001 | Motor vehicles - Cargo restraint systems - Transport fibre rope |
| AS 1379-2007 | Specification and supply of concrete (Reconfirmed 2017) |
| AS 1472-2003 | Carbon steel spring wire for mechanical springs |
| AS 3743-2003 | Potting mixes |
| AS/NZS 4534:2006 | Zinc and zinc/aluminium-alloy coatings on steel wire (Reconfirmed 2017) |
| AS/NZS 4791:2006 | Hot-dip galvanized (zinc) coatings on ferrous open sections, applied by an in-line process (Reconfirmed 2017) |
| AS 1085.14-2003 | Railway track material Prestressed concrete sleepers |
| AS 1085.1-2002 | Railway track material Steel rails (Reconfirmed 2013) |
| AS/NZS 3584.2:2008 | Diesel engine systems for underground coal mines Explosion protected |
| AS/NZS 4067:2004 | Firefighters' helmets |
| AS 1443-2004 | Carbon and carbon-manganese steel - Cold finished bars (Reconfirmed 2022) |
| AS 1085.4-2002 | Railway track material Fishbolts and nuts (Reconfirmed 2013) |
| MP 87(Int):2001 | Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) - Basic rules and procedures |
| AS/NZS 4455.2:2010 | Masonry units, pavers, flags and segmental retaining wall units Pavers and flags (Reconfirmed 2020) |
| AS 1638-2008 | Motor vehicles - Light alloy road wheels |
| AS 4256.2-2006 | Plastic roof and wall cladding materials Unplasticized polyvinyl chloride (uPVC) building sheets (Reconfirmed 2018) |
| AS 2266-2002 | Carbon steel spring wire for bedding and seating |
| AS 4049.2-2005 | Paints and related materials - Pavement marking materials Thermoplastic pavement marking materials - For use with surface applied glass beads |
| AS 1444-2007 | Wrought alloy steels - Standard, hardenability (H) series and hardened and tempered to designated mechanical properties (Reconfirmed 2017) |
| AS 2089-2008 | Sheave blocks for lifting purposes (Reconfirmed 2019) |
| AS 1856-2004 | Electroplated coatings - Silver |
| AS 4256.4-2006 | Plastic roof and wall cladding materials Unplasticized polyvinyl chloride (uPVC) wall cladding boards (Reconfirmed 2018) |
| AS 4049.3-2005 | Paints and related materials - Pavement marking materials Waterborne paint - For use with surface applied glass beads (Reconfirmed 2016) |
| AS 4397-2007 | Electroplated coatings of zinc on steel fasteners with imperial threads |
| AS 1192-2004 | Electroplated coatings - Nickel and chromium (Reconfirmed 2017) |
| AS 1450-2007 | Steel tubes for mechanical purposes (Reconfirmed 2017) |
| AS 2429-2004 | Electroplated coatings of rhodium for general engineering applications |
| AS 4454-2003 | Composts, soil conditioners and mulches |
| AS 1154.1-2004 | Insulator and conductor fittings for overhead power lines - Performance, material, general requirements and dimensions |
| AS/NZS 4344:2001 | Motor vehicles - Cargo restraint systems - Transport chain and components |
| AS 3777-2008 | Shank hooks and large eye hooks - Maximum 60 t (Reconfirmed 2019) |
| AS 1085.7-2003 | Railway track material Spring washers |
| AS/NZS 4680:2006 | Hot-dip galvanized (zinc) coatings on fabricated ferrous articles (Reconfirmed 2017) |
| AS 1394-2001 | Round steel wire for ropes |
| MP 87:2004 | Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) - Basic rules and procedures |
| AS 1085.19-2003 | Railway track material Resilient fastening assemblies (Reconfirmed 2013) |
| AS/NZS 4792:2006 | Hot-dip galvanized (zinc) coatings on ferrous hollow sections, applied by a continuous or a specialized process (Reconfirmed 2017) |
| AS/NZS 1605.1:2006 | Methods for sampling and analysing timber preservatives and preservative-treated timber General requirements, sampling, and determination of sapwood and heartwood presence |
| AS 2318-2006 | Swivels for lifting applications (Reconfirmed 2022) |
| MP 87.1:2008 | Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) Product Certification Program - Basic rules and procedures |
| AS 2321-2001 | Short-link chain for lifting purposes |
| AS 4738.1-2007 | Metal castings - Ferrous sand moulded |
| AS 1324.1-2001 | Air filters for use in general ventilation and airconditioning Application, performance and construction |
| AS 4750-2003 | Electrogalvanized (zinc) coatings on ferrous hollow and open sections (Reconfirmed 2017) |
| AS 4738.1-2004 | Metal castings - Ferrous sand moulded |
| AS 1138-2008 | Thimbles for wire rope (Reconfirmed 2019) |
| AS/NZS ISO 9001:2008 | Quality management systems - Requirements |
| AS/NZS 3584.2:2003 | Diesel engine systems for underground coal mines - Explosion protected |
| AS 4398.2-2005 | Insulators - Ceramic or glass - Station post for indoor or outdoor use - Voltages greater than 1000 V a.c. Tests (IEC 60168, Ed. 4.2 (2001) MOD) |
| AS 1448-2007 | Carbon steel and carbon-manganese steels - Forgings (ruling section 300 mm maximum) |
| AS 1085.8-2002 | Railway track material Dogspikes |
| AS 4381-2002 | Single-use face masks for use in health care |
| AS 4285-2007 | Skylights |
| AS 5812-2011 | Manufacturing and marketing of pet food |
| AS 4049.1-2005 | Paints and related materials - Pavement marking materials Solvent-borne paint - For use with surface applied glass beads (Reconfirmed 2016) |
| AS 4314-2005 | Founding - Patterns, pattern equipment and coreboxes for the production of sand moulds and sand cores |
| AS 1085.12-2002 | Railway track material Insulated joint assemblies (Reconfirmed 2013) |
| AS 4256.3-2006 | Plastic roof and wall cladding materials Glass fibre reinforced polyester (GRP) (Reconfirmed 2018) |
| AS 4256.5-2006 | Plastic roof and wall cladding materials Polycarbonate (Reconfirmed 2018) |
| HB 139-2003 | Guidance on Integrating the Requirements of Quality, Environment, and Health and Safety Management System Standards |
| AS 1397-2001 | Steel sheet and strip - Hot-dipped zinc-coated or aluminium/zinc-coated |
| AS 2453-2004 | Electroplated coatings - Chromium for engineering applications (Reconfirmed 2017) |
| AS 1666.1-2009 | Wire-rope slings Product specification (Reconfirmed 2019) |
| AS 3705-2003 | Geotextiles - Identification, marking, and general data |
| AS 2741-2002 | Shackles |
| AS 3850-2003 | Tilt-up concrete construction |
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