AS/NZS ISO/IEC 15504.8:2013
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
Information technology - Process assessment An exemplar process assessment model for IT service management
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
06-20-2023
English
05-24-2013
Adopts ISO/IECTS15504-8:2012 to define an exemplar PAM that meets the requirements of AS/NZS ISO/IEC15504.2 and supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IECTR20000-4:2010, and the process attributes as defined in AS/NZS ISO/IEC15504.2. It also provides guidance, by example, on definition, selection and use of assessment indicators.
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