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BS EN ISO 9241-304:2008

Current
Current

The latest, up-to-date edition.

Ergonomics of human-system interaction User performance test methods for electronic visual displays
Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-31-2010

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Guiding principles
5 Conformance
6 Specifying the visual ergonomics test objectives
7 Defining the test procedure
8 Visual performance and comfort test - Carrying out the
  test and analysing the data
Annex A (informative) - Overview of the ISO 9241 series
Bibliography

Specifies guidance for assessing the visual ergonomics of display technologies with user performance test methods.

This part of ISO9241 provides guidance for assessing the visual ergonomics of display technologies with user performance test methods (as opposed to the optical test methods given in ISO9241-305). Its use will help to ensure that, for a given context of use, a display meets minimum visual ergonomics requirements. It covers only visual attributes and does not address the ergonomics or usability of the whole product that houses a visual display.

The general principles laid down by this part of ISO9241 apply to any colour or monochrome visual display attached to a system with which human beings interact. This includes, but is not limited to, visual displays used with desktop and portable computers, those used on mobile devices such as mobile telephones, digital cameras and personal digital assistants, and status displays used on consumer electronics equipment such as printers, in-car navigation systems and microwave ovens. It extends the basic idea of the visual performance and comfort test specified in ISO9241-3:1992/Amd.1:2000 to the use of the performance and judgment of the display end users themselves for evaluating the quality of a display, and includes a more diverse range of technologies, users, tasks and environments.

Because of this diversity, it is not feasible for this part of ISO9241 to stipulate a single, generic test method that can be used with all display technologies. Instead, the basic principles for generating a test method are given. This method will be valid for evaluating specific displays in specific contexts of use: the method generated according to Clause8 is applicable only to tasks involving the handling and processing of text. No other examples are given. An essential property of the process is that it permits the verification of the usability of a visual display for a representative task, performed by representative users, taking their performance and judgment as measured quality values. It does not, however, permit the measurement of specific perceptual attributes such as luminance contrast or display flicker in isolation.

The main users of this part of ISO9241 will be those who procure displays or who need to measure display performance during product development. Its application assumes a background in behavioural science.

Committee
PH/9
DevelopmentNote
Together with BS EN ISO 9241-302, BS EN ISO 9241-303, BS EN ISO 9241-305, and BS EN ISO 9241-307, supersedes BS EN ISO 13406-1, BS EN ISO 13406-2, BS EN 29241-3, BS EN ISO 9241-7 and BS EN ISO 9241-8. Supersedes 06/30112041 DC. (01/2010)
DocumentType
Standard
Pages
30
PublisherName
British Standards Institution
Status
Current
Supersedes

Standards Relationship
EN ISO 9241-304:2008 Identical
ISO 9241-304:2008 Identical

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
ISO 9241-307:2008 Ergonomics of human-system interaction — Part 307: Analysis and compliance test methods for electronic visual displays
ISO/IEC 17025:2005 General requirements for the competence of testing and calibration laboratories
ISO 9241-5:1998 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 5: Workstation layout and postural requirements
ISO 9241-305:2008 Ergonomics of human-system interaction — Part 305: Optical laboratory test methods for electronic visual displays
ISO/PAS 20282-4:2007 Ease of operation of everyday products Part 4: Test method for the installation of consumer products
ISO 9241-303:2011 Ergonomics of human-system interaction — Part 303: Requirements for electronic visual displays
ISO/IEC 25062:2006 Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability test reports
ISO/TS 20282-2:2013 Usability of consumer products and products for public use — Part 2: Summative test method
ISO 9241-300:2008 Ergonomics of human-system interaction — Part 300: Introduction to electronic visual display requirements
ISO 9241-6:1999 Ergonomic requirements for office work with visual display terminals (VDTs) Part 6: Guidance on the work environment
ISO 20282-1:2006 Ease of operation of everyday products Part 1: Design requirements for context of use and user characteristics
ISO 13407:1999 Human-centred design processes for interactive systems
ISO 9241-302:2008 Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays
ISO/PAS 20282-3:2007 Ease of operation of everyday products Part 3: Test method for consumer products

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